Restaurant Leadership

Chick-fil-A; Travelers Rest (SC); Presencial; USD 17.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employer-subsidized healthcare

Meals on shift

Flexible scheduling

Descripción de la vacante

Chick-fil-A in Travelers Rest, SC is seeking a Team Leader to assist in shift organization, training, and coaching. You will help lead a high-energy team to deliver safe, high-quality food and speedy service while upholding Chick-fil-A standards.

Sundays off, and hours structured to support peak times with a late close on other days. You will engage team members, promote teamwork, and drive excellent guest experiences.

Formación

• Experience leading teams in a fast-paced hospitality environment.
• Strong customer service ethos and guest focus.
• Excellent written and verbal communication.

Responsabilidades

• Lead shift and supervise team members to ensure smooth operations.
• Train and coach staff on Chick-fil-A procedures and standards.
• Maintain cleanliness, food safety, and quality standards across shifts.
• Support cost controls and team performance to achieve high guest satisfaction.

Conocimientos

Leadership

Customer service

Communication

Descripción del empleo

We are looking for leaders who enjoy working in a professional & fast-paced hospitality environment, while maintaining our focus on speed of service, food safety and food quality. We offer Sundays off and we close at 10PM the other 6 days! The Team Leader will assist in shift organization, training, monitoring, and coaching/leading team members to ensure our guests receive a safe and delicious product every time they visit our restaurant.

Responsibilities Include:

• Works alongside team members; SERVES the team alongside other leaders (Servant Leadership Model)
• Promotes teamwork throughout the restaurant (Coach, Correct, and Cheer!)
• Trains team following proper Chick-fil-A procedures
• Promotes a positive & professional work environment
• Ability to lead others and provide constructive feedback regarding performance
• Works with other leaders to get exceptional results/scores for quality and food safety
• Collaborates across the team to ensure all responsibilities are completed for each shift
• Ensures work stations are clean and sanitized
• Helps promote effective cost controls across the business

Compensation Package:

Advertised compensation is inclusive of -

• hourly wage
• employer-subsidized healthcare plan (includes medical, dental and vision)
• meals on shift

Position Type:

• Full-time and Part-time

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Competitive pay
• Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
• Offer immediate and respectful response to Guest's needs
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Be a friendly, encouraging team player
• Open and/or close, lead shifts, key holder
• Count drawers and finalize day
• Excellent communication skills, both written and spoken

Qualifications and Requirements:

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Reliable transportation
• Ability to work in a fast-paced environment
• Strong people skills with a desire to serve Team Members
• Strong commitment to superior customer service
• Ability to manage Team Member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility
• Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

This job posting is for an opportunity at a Chick-fil-A® Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you. If you are hired for this position, you also understand and acknowledge that the Operator’s restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.