Restaurant Leader: Guest Experience & Ops Maestro

Local Food Group; Carson City (NV); On-site; USD 55,000 - 75,000; Full time

Job summary

Local Food Group's Cucina Lupo in Carson City seeks a Restaurant Shift Operations Manager to oversee day-to-day operations and collaborate with the General Manager on improvement opportunities.

You will manage staffing, ensure product quality, enforce safety, respond to guest issues, and maintain proper financial reporting and cost control. Strong leadership and cross-functional coordination are required across shifts.

Qualifications

• Self-discipline, initiative, leadership ability and outgoing.
• Pleasant, polite manner, and a neat and clean appearance.
• Ability to motivate employees to work as a team to ensure that food and service meet appropriate standards.
• Must be able to handle the pressures of coordinating a wide range of activities and recommend appropriate solutions to restaurant problems.
• Must possess good communication skills for dealing with diverse staff.
• Ability to multitask
• Ability to determine applicability of experience and qualifications of job applicants.
• Strong Food and Beverage knowledge
• Drive for excellence in Hospitality
• Flexibility to work various shifts, including weekends, Days, Nights, and Holidays
• Minimum 2 years of Restaurant Management experience
• Has gone through RLFG Train the Trainer certifications
• Is versed in all LFG team member SOPs, position expectations, software, and Point of Sale operation

Responsibilities

• Oversee and manage day-to-day Shift Operations and work with the GM regarding opportunities for improvement.
• Manage shifts which includes: daily decision making, staffing adjustments, and planning while upholding standards, product quality and cleanliness.
• Ensure proper security procedures are in place to protect employees, guests and company assets.
• Be knowledgeable about the beverage program and associated costs/profitability.
• Help Vendor relationships to accomplish goals with the GM.
• Work with Back of House to ensure consistent food quality.
• Interact with guests to maintain high satisfaction and respond to issues promptly.

Skills

Leadership

Communication

Multitask

Team motivation

Food & Beverage knowledge

Job description

Local Food Group's Cucina Lupo in Carson City seeks a Restaurant Shift Operations Manager to oversee day-to-day operations and collaborate with the General Manager on improvement opportunities.

You will manage staffing, ensure product quality, enforce safety, respond to guest issues, and maintain proper financial reporting and cost control. Strong leadership and cross-functional coordination are required across shifts.