Restaurant Host: Warm Welcome & Seamless Seating

The Markham Hotel; Biloxi, Northern (MS, KY); Hybrid; USD 15,000 - 22,000; Full time

Job summary

The Markham Hotel in Biloxi, MS seeks a friendly Host to greet guests, manage the waitlist, and coordinate seating in a fast-paced dining room.

You will maintain reservations, communicate wait times, assist guests with questions, and collaborate with servers and management to ensure a seamless guest experience.

This role requires excellent communication and organizational skills, a polished appearance, and the ability to stay calm during busy periods.

Qualifications

• Excellent communication and interpersonal skills required.
• Strong organizational abilities and time management essential.
• Experience in hospitality or customer service preferred.

Responsibilities

• Greet guests warmly and promptly upon arrival and manage seating.
• Maintain the waitlist and communicate estimated wait times to guests.
• Answer phone calls and assist with reservation inquiries or general questions.
• Coordinate with servers and management to ensure smooth seating during busy periods.
• Ensure front-of-house cleanliness and organization, including logs and menus.

Skills

Communication

Time management

Customer service

Team coordination

Conflict resolution

Education

High School diploma

Hospitality training

Tools

Reservation system

Job description

The Markham Hotel in Biloxi, MS seeks a friendly Host to greet guests, manage the waitlist, and coordinate seating in a fast-paced dining room.

You will maintain reservations, communicate wait times, assist guests with questions, and collaborate with servers and management to ensure a seamless guest experience.

This role requires excellent communication and organizational skills, a polished appearance, and the ability to stay calm during busy periods.