Restaurant Host — Create Personal Guest Experiences

Kimpton Hotels & Restaurants; Chicago (IL); On-site; USD 19,000 - 28,000; Full time

Job summary

Kimpton Hotels & Restaurants is seeking a friendly host to welcome guests, coordinate reservations and seating, and support the front-of-house team with a gracious, service-focused approach.

You will greet guests, answer questions, and help create memorable experiences while maintaining smooth operations in a fast-paced restaurant environment. Flexibility to work evenings, weekends, and holidays is required.

Qualifications

• Previous customer service or hospitality experience preferred.
• Able to prioritize multiple tasks in a dynamic environment.
• Able to learn, retain, and present product, menu and allergy information to guests.
• Knowledge of or ability to learn the restaurant POS system and reservation system.
• Excellent interpersonal communication skills and a passion for hospitality.
• Flexible schedule and able to work weekends, nights, and holidays when needed.

Responsibilities

• Greet all restaurant guests, be knowledgeable about the area and provide information when asked.
• Provide fair and consistent seating of guests.
• Accurately handle paperwork, stock and tidy the host stand.
• Receive incoming calls, accurately book reservations for guests.
• Taking room service orders if applicable.
• Check floor and tables for accuracy and cleanliness, assist in bussing tables.
• Help servers by refilling beverages when needed.
• Perform other restaurant and customer service related requests for guests.
• We all wear multiple hats here at Kimpton; you may need to take on responsibilities outside of this job description.

Skills

Customer service

Multitasking

Communication

POS system knowledge

Hospitality mindset

Job description

Kimpton Hotels & Restaurants is seeking a friendly host to welcome guests, coordinate reservations and seating, and support the front-of-house team with a gracious, service-focused approach.

You will greet guests, answer questions, and help create memorable experiences while maintaining smooth operations in a fast-paced restaurant environment. Flexibility to work evenings, weekends, and holidays is required.