Restaurant Host at Counting House

21c Museum Hotel Durham; Durham (NC); On-site; USD 19,000 - 25,000; Full time

Job summary

21c Museum Hotels in Durham, NC is seeking a friendly Restaurant Host to welcome guests, greet them at the door and seat them. You will ensure a warm first impression and support the dining team throughout the shift.

The role requires flexible hours, strong communication, dependable attendance, and a professional appearance. Prior OpenTable experience is a plus and a background check will be conducted.

Qualifications

• Flexible hours including nights and weekends.
• Responsible, dependable, punctual, adaptable.
• Detail oriented; maintains calm and order.
• Excellent English communication (speaking, reading, understanding).
• Clean and professional appearance.
• Basic math skills.
• Enthusiasm for all things 21c.
• Background check required.
• OpenTable experience preferred.

Responsibilities

• Greet and seat guests; be the first impression of the restaurant.
• Maintain a positive, friendly attitude with guests and staff.
• Know at least 3 appetizers, 3 entrees, and 3 desserts and explain them to guests.
• Report to work on time and ready for scheduled shifts.
• Keep the service area clean and orderly.
• Fill in for multiple positions as needed.
• Provide prompt, accurate reports of income during shifts.

Skills

Communication skills

Punctuality

Dependability

Adaptability

Attention to detail

English proficiency

Customer service

Education

High school diploma or equivalent

Tools

OpenTable

Job description

Company Description

Come join our Flock!

Job Description

Company Description

If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity.

Come join our Flock!

Job Description

Reports To:

Dining Room Manager & General Manager

General Purpose:

The restaurant Host is the first employee to interact with arriving guests as they enter the restaurant. It is the job of the Host to greet arriving guests, welcome them into the establishment and seat them. The guests receive their first impression of the restaurant in their exchange with the Host.

Specific Responsibilities:

• Understands he/she is the first impression of guests whether at the door or on the phone and behaves in accordance with high standards set by restaurant reputation.
• Maintains a positive, friendly attitude with co-workers and guests at all time.
• Knows at least 3 appetizers, 3 entrees, and 3 desserts and can explain them to a guest/caller.
• Reports to work on time and ready to work scheduled shift.
• Maintains a clean, orderly appearance of the restaurant service area.
• Fills in for multiple positions as needed.
• Delivers a prompt, accurate report of all income received during shifts worked.

Qualifications

• Able to work flexible hours (nights, weekends).
• Responsible, dependable, punctual, adaptable.
• Detail oriented, behaves calmly and recognizes order within chaos.
• Superior communication skills; must be able to speak, read, and understand English.
• Clean and professional appearance.
• Basic math skills.
• Demonstrates enthusiasm for all things 21c.
• Must pass a background check.

Education/Formal Training:

• High school or equivalent education required.
• Experience with Open Table preferred.

Additional Information

21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: http://www1.eeoc.gov/employers/poster.cfm