PM Host at Idol Wolf

21c Museum Hotel; St. Louis (MO); On-site; USD 17,000 - 22,000; Full time

Job summary

21c Museum Hotels in St. Louis is seeking a friendly restaurant Host to welcome guests as they arrive and guide them to seating. You’ll be the first impression guests have of the dining experience, presenting a polished and professional demeanor.

Responsibilities include taking reservations and walk-ins, explaining menu highlights, coordinating with the dining team, and ensuring a smooth, efficient seating process while upholding the brand's standard of hospitality.

Qualifications

• High school diploma or equivalent required.
• Excellent communication and customer-service skills.
• Must be able to read, write and understand English.
• Basic math skills for handling simple transactions.
• Background check clearance required.

Responsibilities

• Greets guests and escorts to seating areas.
• Announces seating and maintains waiting list as needed.
• Shares menu knowledge and answers questions about items.
• Maintains a clean and polished appearance at all times.

Skills

Excellent communication

Detail oriented

Friendly and professional

Basic math

English proficiency

Education

High school diploma or equivalent

Tools

OpenTable

Job description

If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity.

Job Description

Reports To: Dining Room Manager & General Manager

General Purpose: The restaurant Host is the first employee to interact with arriving guests as they enter the restaurant. It is the job of the Host to greet arriving guests, welcome them into the establishment and seat them. The guests receive their first impression of the restaurant in their exchange with the Host.

Specific Responsibilities:

• Understands he/she is the first impression of guests whether at the door or on the phone and behaves in accordance with high standards set by restaurant reputation.
• Maintains a positive, friendly attitude with co-workers and guests at all time.
• Knows at least 3 appetizers, 3 entrees, and 3 desserts and can explain them to a guest/caller.
• Reports to work on time and ready to work scheduled shift.
• Maintains a clean, orderly appearance of the restaurant service area.
• Fills in for multiple positions as needed.
• Delivers a prompt, accurate report of all income received during shifts worked.

Qualifications

• Detail oriented, behaves calmly and recognizes order within chaos.
• Superior communication skills; must be able to speak, read, and understand English.
• Clean and professional appearance.
• Basic math skills.
• Demonstrates enthusiasm for all things 21c.
• Must pass a background check.

Education/Formal Training:

• High school or equivalent education required.
• Experience with Open Table preferred.

Additional Information

21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: http://www1.eeoc.gov/employers/poster.cfm

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