Restaurant Host

Ennismore; Durham, Northern (NC, KY); Hybrid; USD 17,000 - 25,000; Full time

Job summary

21c Museum Hotels in Durham welcomes a friendly and attentive Host who greets arriving guests and seats them, shaping the restaurant's first impression. You will engage with guests at the door and by phone, ensuring a smooth welcome experience.

The role requires strong English communication, a professional appearance, basic math, and menu knowledge. OpenTable experience is preferred, and a background check will be conducted. Join our hospitality team today.

Qualifications

• Detail oriented with calm, professional demeanor.
• Excellent English communication with guests.
• High school diploma or equivalent required.
• Background check required.
• OpenTable experience preferred.

Responsibilities

• Greets guests and seats them, first impression of the restaurant.
• Maintains a positive, friendly attitude with guests and coworkers.
• Knows and can explain at least 3 appetizers, 3 entrees, and 3 desserts.
• Reports to work on time for scheduled shift.
• Maintains a clean, orderly service area.
• Fills in for multiple positions as needed.
• Delivers a prompt, accurate report of all income during shifts.

Skills

Customer service

English communication

Professional appearance

Detail oriented

Math basics

Education

High school diploma or equivalent

Tools

OpenTable

Job description

If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity.

Job Description

Reports To: Dining Room Manager & General Manager

General Purpose: The restaurant Host is the first employee to interact with arriving guests as they enter the restaurant. It is the job of the Host to greet arriving guests, welcome them into the establishment and seat them. The guests receive their first impression of the restaurant in their exchange with the Host.

Specific Responsibilities:

• Understands he/she is the first impression of guests whether at the door or on the phone and behaves in accordance with high standards set by restaurant reputation.
• Maintains a positive, friendly attitude with co-workers and guests at all time.
• Knows at least 3 appetizers, 3 entrees, and 3 desserts and can explain them to a guest/caller.
• Reports to work on time and ready to work scheduled shift.
• Maintains a clean, orderly appearance of the restaurant service area.
• Fills in for multiple positions as needed.
• Delivers a prompt, accurate report of all income received during shifts worked.

Qualifications

• Detail oriented, behaves calmly and recognizes order within chaos.
• Superior communication skills; must be able to speak, read, and understand English.
• Clean and professional appearance.
• Basic math skills.
• Demonstrates enthusiasm for all things 21c.
• Must pass a background check.

Education/Formal Training:

• High school or equivalent education required.
• Experience with Open Table preferred.

Additional Information

21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: http://www1.eeoc.gov/employers/poster.cfm