Restaurant Host and Guest Experience Lead

Valley Forge Casino Resort; King of Prussia (PA); On-site; USD 21,000 - 30,000; Full time

Job summary

Boyd Gaming Corporation in King of Prussia, PA is seeking a friendly restaurant host to greet guests, escort them to tables, and manage reservations. You will answer phones, book bookings in the reservation system, and ensure smooth seating operations.

Candidates should have at least 6 months of host experience in high-volume or fine dining, excellent communication and guest service skills, and be detail-oriented with strong multi-tasking ability.

Qualifications

• Six (6) months of experience as a host in a high volume and/or fine dining environment preferred.
• Must have excellent communication and guest service skills.
• Must be detail-oriented and highly organized to effectively and efficiently multi-task.
• Must be able to stand and walk for the duration of a normal shift.
• Must be able to communicate (hear, speak, read, and write) in English.
• Must be able to obtain/maintain any other necessary licenses and/or certifications.

Responsibilities

• Greet and escort restaurant guests to their table based on the number of persons in their party and according to assigned stations.
• Answer phones and book reservations utilizing the company reservation system in accordance with established standards.
• Process payment transactions in accordance with established procedures.
• Assist with station assignments, rotating planning, and opening/closing/securing the room.
• Complete side work duties in an accurate, efficient, and timely manner.

Skills

Guest service

Communication

Multitasking

English proficiency

Organization

Job description

Boyd Gaming Corporation in King of Prussia, PA is seeking a friendly restaurant host to greet guests, escort them to tables, and manage reservations. You will answer phones, book bookings in the reservation system, and ensure smooth seating operations.

Candidates should have at least 6 months of host experience in high-volume or fine dining, excellent communication and guest service skills, and be detail-oriented with strong multi-tasking ability.