Guest Experience Host - High-Volume Casino Dining

Valley Forge Casino Resort; King (NC); On-site; USD 17,000 - 21,000; Full time

Job summary

Boyd Gaming Corporation is seeking a friendly host to greet guests, escort them to tables, and manage reservations in a fast-paced dining environment. The role requires strong communication and the ability to multitask while maintaining high standards of guest service.

Candidates should have six months of host experience in a high-volume setting, be able to stand for long periods, and communicate fluently in English.

Qualifications

• Six months of experience as a host in a high-volume and/or fine dining environment preferred.
• Excellent communication and guest service skills.
• Detail-oriented and highly organized to multi-task.
• Ability to stand and walk for a full shift.
• Must be able to communicate in English and obtain necessary licenses/certifications.

Responsibilities

• Greet and escort restaurant guests to their table based on party size and assigned stations.
• Answer phones and book reservations using the company reservation system.
• Process payments according to established procedures.
• Assist with station assignments, rotation planning, and opening/closing the dining room.
• Complete side work duties accurately, efficiently, and on time.

Skills

Customer service

Communication

Multitasking

Mobility

English proficiency

Licenses/certifications

Job description

Boyd Gaming Corporation is seeking a friendly host to greet guests, escort them to tables, and manage reservations in a fast-paced dining environment. The role requires strong communication and the ability to multitask while maintaining high standards of guest service.

Candidates should have six months of host experience in a high-volume setting, be able to stand for long periods, and communicate fluently in English.