Restaurant Host

Rockhillpumphouse; Rock Hill (SC); On-site; USD 16,531 - 20,664; Part time

Benefits offered by this job

Competitive hourly wage

Opportunities for gratuities

Professional growth

Dining discounts

Job summary

A vibrant restaurant in South Carolina is seeking a friendly and charismatic Restaurant Host to join their team. This role is pivotal in ensuring guests have a memorable dining experience. Responsibilities include greeting guests, managing reservations, and addressing inquiries, all while providing exceptional customer service. Candidates should possess strong communication skills and the ability to thrive in a fast-paced environment. This position offers competitive pay and opportunities for growth and discounts on dining for staff and their families.

Qualifications

• Proven experience as a Restaurant Host or in a similar role.
• Ability to work in a fast-paced restaurant environment.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Greet and seat guests with a smile.
• Manage reservations and assist with waitlist coordination.
• Provide accurate wait times and escort guests to their tables.
• Address guest inquiries and resolve issues promptly.

Skills

Exceptional communication

Interpersonal skills

Organizational abilities

Multitasking abilities

Warm personality

Customer service passion

Tools

Reservation management systems (e.g., OpenTable)

Job description

About Us

The Pump House is a vibrant and acclaimed restaurant located on the banks of the Catawba River in Rock Hill, SC . We take pride in offering an unforgettable dining experience, combining exceptional cuisine with top-notch service. As we continue to grow and expand, we are seeking a dynamic and charismatic Restaurant Host to join our team and be the first point of contact for our valued guests.

Job Summary

As a Restaurant Host at the Pump House, you will play a crucial role in ensuring our guests have a memorable dining experience from the moment they walk through our doors. Your warm and welcoming demeanor and gracious hospitality will set the tone for their visit, and your exceptional customer service skills will make them feel like valued guests in our home.

Key Responsibilities

• Greet and seat guests with a smile, maintaining a friendly and professional demeanor at all times.
• Manage reservations, both over the phone and in person, and assist with waitlist coordination.
• Provide accurate wait times and escort guests to their tables while ensuring their comfort and satisfaction.
• Effectively communicate with the restaurant team to manage table turnover and customer flow.
• Address guest inquiries and resolve any issues promptly and professionally.
• Maintain a tidy and organized host stand, lobby, and waiting areas.
• Collaborate with the restaurant staff to ensure a seamless dining experience for our guests.

Requirements

• Proven experience as a Restaurant Host or in a similar role in the hospitality industry.
• Exceptional communication and interpersonal skills.
• A warm, friendly, and outgoing personality.
• Ability to work in a fast-paced and dynamic restaurant environment.
• Strong organizational and multitasking abilities.
• A genuine passion for providing outstanding customer service.
• Flexibility to work evenings, weekends, and holidays as needed.
• Knowledge of reservation management systems (e.g., OpenTable) is a plus.

What We Offer

• Competitive hourly wage and opportunities for gratuities.
• A positive and collaborative work environment with a dedicated team.
• Opportunities for professional growth and advancement.
• Discounts on dining at our restaurant for you and your friends and family.
• A chance to be a part of an exciting and dynamic dining experience.

If you are a friendly, energetic, and service-oriented individual looking to join a top-rated restaurant team, we would love to hear from you! Apply today and be a key part of delivering memorable dining experiences at the Pump House.