Restaurant Host

Tandem Hospitality Group; Longmont (CO); Presencial; USD 17.000 - 24.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Tip pool

Descripción de la vacante

Tandem Hospitality Group is seeking a Host at Hotel Longmont in Longmont, CO. The role involves warmly greeting guests, escorting them to tables, and ensuring a smooth dining experience while resolving issues to guests' satisfaction.

Responsibilities include taking reservations, assisting with to-go orders, coordinating with staff for service parity, and maintaining clean service stations with a focus on guest satisfaction and teamwork.

Formación

• Prior food and beverage industry experience preferred
• Ability to satisfactorily communicate in English with guests, co-workers and management
• Strong written and verbal communication skills
• Positive, upbeat attitude and personality
• Attention to duties with speed, accuracy and courtesy
• Reliable attendance and punctuality

Responsabilidades

• Greet guests personally as they enter the establishment
• Answer telephones using appropriate etiquette
• Accept to-go orders over the telephone
• Receive and record dining reservations on the telephone
• Ensure the proper setup of dining room
• Ensure dining room seating parity and table distribution
• Maintain neatness and cleanliness of stations
• Present menus, make recommendations and take orders if necessary
• Assist other food and beverage staff when necessary
• Liaise between staff and customers to ensure great service
• Anticipate and address guests' service needs
• Thank guests with genuine appreciation

Conocimientos

Customer service

English proficiency

Communication skills

Attention to detail

Punctuality

Descripción del empleo

Host - Hotel Longmont

Located: Longmont, CO 80501Full-Time or Part-TimeReports To: Director of Food & BeverageSalary: $15.00 per hour plus 3% Tip Pool

Job Description

The Restaurant Host is to interact with all guests and ensure they have a great experience when dining at the Hotel. The Host will promptly welcome every guest to the restaurant and escort them to their table. The Host is to ensure that all guests' needs and expectations are exceeded, and to resolve any issues efficiently and effectively to the guest's satisfaction.

Job Responsibilities

• Greet guests personally as they enter the establishment
• Answer telephones using appropriate etiquette
• Accept to-go orders over the telephone
• Receive and record dining reservations on the telephone
• Ensure the proper setup of dining room
• Ensure dining room seating is controlled and that there is server parity in number of tables
• Ensure neatness and cleanliness of stations
• Present menus, make recommendations and take orders if necessary
• Assist other food and beverage staff when necessary
• Liaise between staff and customers to ensure great service
• Anticipate and address guests' service needs
• Thank guests with genuine appreciation

Job Qualifications

• Prior food and beverage industry experience preferred
• Ability to satisfactorily communicate in English with guests, co-workers and management to their understanding
• Strong written and verbal communication skills
• Positive, upbeat attitude and personality
• Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision
• Punctuality and reliable attendance

Source: Tandem Hospitality Group