Restaurant Host

The Dunlin, Auberge Resorts Collection; Johns Island (SC); On-site; USD 10,000 - 60,000; Full time

Job summary

Ein etabliertes Unternehmen sucht einen Restaurant-Host, um eine einladende Atmosphäre zu schaffen und außergewöhnlichen Service zu bieten. In dieser spannenden Rolle sind Sie dafür verantwortlich, Gäste herzlich zu empfangen, Reservierungen zu verwalten und eine reibungslose Kommunikation mit dem Restaurantteam sicherzustellen. Sie werden Teil eines dynamischen Teams in einem malerischen Resort, das den perfekten Rahmen für unvergessliche Erlebnisse bietet. Wenn Sie leidenschaftlich daran interessiert sind, Gästen eine positive Erfahrung zu bieten, ist dies die ideale Gelegenheit für Sie.

Benefits

Kostenloses Parken

Kostenlose Teammitglied-Cafeteria

Feiertagsvergütung

Teammitglied-Aufenthaltsprogramm

50% Rabatt auf F&B + Spa

Qualifications

• Erfahrung im Kundenservice oder in der Gastronomie, idealerweise in einem gehobenen Umfeld.
• Fähigkeit, in Englisch zu kommunizieren und zu schreiben.

Responsibilities

• Begrüßen Sie Gäste und sorgen Sie für einen reibungslosen Check-in und Sitzplatz.
• Koordinieren Sie mit dem Restaurantpersonal, um Überbuchungen zu vermeiden.

Skills

Kundenservice

Kommunikationsfähigkeiten

Flexibilität

Education

Zertifikate für Lebensmittelhändler oder Alkoholausbildung

Job description

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The role of Restaurant Host upholds the welcoming atmosphere that defines our hospitality. As a key member of our Auberge family, your role is to provide exceptional service, ensuring a positive experience for our guests from arrival to departure.

• Greet guests warmly, provide courteous service and efficiently handle check-ins and seating.
• Answer phones, take reservations, take in-room dining orders, and maintain accurate records in reservation systems.
• Coordinate with restaurant and/or pool staff to optimize guest placements, avoiding overbooking and ensuring smooth flow.
• Assist with the preparation of station charts, assign stations, and guide servers and support staff in optimal table set-up.
• Maintain cleanliness, sanitation, and organization of the host/hostess station and assigned work areas.
• Monitor and update guest profiles, VIP arrivals, and special requests using reservation systems.
• Ensure menus and wine lists are clean, up-to-date, and well-stocked at all times.
• Resolve guest complaints promptly to ensure satisfaction.
• Familiarize yourself with all hotel services, local attractions, and respond accurately to guest inquiries.
• Collaborate with Food and Beverage Management to set a positive tone for the restaurant environment.
  
  

Pay $15 / hour + tip out (can expect to make about $20 - $22 / hour inclusive of tips)

Additional Benefits

• Free Parking
• Free Team Member Cafeteria
• Holiday Pay
• Team Member Stay Program
• 50% off F&B + Spa
  
  

Company Description

A destination retreat on the banks of the Kiawah River surrounded by miles of golden spartina grass, giant oak trees, and shallow marsh flats. Cool breezes blow through cottage-inspired guest rooms and river-view cabanas overlooking vast expanses of marshland. Large furnished porches offer a peaceful oasis to hear the whistles of Carolina wren as you page through a good book and enjoy the simple pleasures of island life. The main lodge is the heart of the resort where you can rock in wicker chairs on the wraparound wooden porch or enjoy cocktails from a riverside pool cabana as the sun sets over the marsh savannahs. Evoking the spirit of old-time summer retreats, The Dunlin’s 72 cottage-style guest rooms overlook the glittering Kiawah River. Designed by Amanda Lindroth, inside you’ll find honey oak floors, white beadboard walls, and mint green and wicker accents that nod to classic southern style, while deep soaking tubs, built-in closets, and linen fabrics stamped with signature prints add an atmosphere of home.

Just 20 miles from Charleston, The Dunlin is only a 45-minute drive from Charleston International Airport.

Qualifications

• Prior experience in customer service or hospitality, preferably in a high-end setting.
• Strong communication skills, positive attitude, and the ability to speak and write in English fluently.
• Must be of minimum age to serve alcohol.
• Flexibility to work a variable schedule, including weekends and holidays.
• Ability to obtain relevant state and local government certifications, such as food handlers certificate or alcohol training certifications, as applicable to the position.
  
  

Additional Information

Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.

Kiawah River Hospitality Group LLC is an Equal Opportunity Employer, M/F/D/V. Kiawah River Hospitality Group LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Kiawah River Hospitality Group LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Design, Art/Creative, and Information Technology

• Industries

  Hospitality

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