Server

Driftwood Hospitality Management

Tempe (AZ)

On-site

USD 16,531 - 20,664

Full time

14 days+

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Benefits offered by this job

401(k)

Health insurance

Paid time off

Employee discounts

Job summary

A renowned hospitality firm in Tempe seeks a Server to provide excellent food and beverage service, ensuring high guest satisfaction. You will greet guests, take orders, and deliver items accurately while adhering to liquor regulations. Ideal candidates should possess a valid TABC license and a current Food Handler Card. This is a full-time entry-level position offering various benefits including health insurance and paid time off.

Qualifications

Knowledge of State and Federal liquor regulations.
Basic knowledge of guest relations and etiquette.
Ability to remember and promote menu items.

Responsibilities

Greet guests in a friendly manner.
Input guest orders accurately into the POS system.
Deliver food and beverages promptly to guests.

Skills

Customer service

Knowledge of food and beverage

Ability to operate beverage equipment

Education

Valid TABC license

Current Food Handler Card

Job description

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Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.

Job Summary

Service of food and/or beverage to include the order-taking and delivery of any food and/or beverage items. This task is to be handled in a friendly,

courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction.

Essential Job Functions

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.

Greet the guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness.
Check station before, during and after shift for proper set-up and cleanliness.
Record the details of the order from the guests, repeating the order to the guests to check for accuracy.
Input the order into the Point of Sale computer to inform the kitchen of the particulars in the order being placed.
When complete, retrieve order from kitchen, confirm its accuracy, and deliver to guests along with appropriate condiments.
Abide by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
Replenish beverages as necessary and check with guests for overall satisfaction.
Market and serve upon request any desert items or specialty coffees.
Supplement the bus help in clearing and resettling the tables.
Perform all assigned side work to include replenishing condiments and restocking.
Perform any general cleaning tasks using standard hotel cleaning products as assigned to adhere to health standards.
Present the check to guest promptly.
Adheres to all company policies and procedures.
Follows safety and security procedures and rules.
Knows department fire prevention and emergency procedures.
Utilizes protective equipment.
Reports unsafe conditions to supervisor/manager.
Reports accidents, injuries, near-misses, property damage or loss to supervisor/manager.
Provides for a safe work environment by following all safety and security procedures and rules.
All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook).
Perform any related duties as requested by supervisor/manager.
Assists other Restaurant Personnel when needed.

Knowledge, Skills & Abilities

Knowledge of all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
Hold a current Food Handler Card or in the process of being certified
Hold a valid TABC license
Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.
Knowledge of the appropriate table settings and service ware.
Basic knowledge of the English language sufficient to understand inquiries from customers and communicate simple instructions.
Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel.
Ability to remember, recite and promote the variety of menu items.
Ability to operate beverage equipment, e.g., coffee maker.

PHYSICAL DEMANDS

Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift.
Lifting Fifty (30) pounds maximum.
Constant standing & walking required.
Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling.

Benefits

401(k)
Dental insurance
Disability insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance
Room Discounts
Employee Food and Beverage Discounts

EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.

Seniority level