Guest Experience Host - Welcoming, Reservations & Service

Conway Restaurant Group; Belmont (NC); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Competitive hourly wage

Opportunities for gratuities

Discounts on dining

Job summary

A vibrant restaurant on Lake Wylie seeks a Restaurant Host to be the first point of contact for guests. Responsibilities include greeting guests, managing reservations, and ensuring satisfaction. The ideal candidate possesses strong communication and organizational skills, with a passion for customer service. Opportunities for growth and a collaborative work environment are offered. This role requires flexibility to work evenings, weekends, and holidays.

Qualifications

• Proven experience as a Restaurant Host or similar role in hospitality.
• Ability to work in a fast-paced restaurant environment.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Greet and seat guests with a smile.
• Manage reservations and assist with waitlist coordination.
• Ensure guest comfort and satisfaction.
• Collaborate with restaurant staff for a seamless experience.

Skills

Exceptional communication

Interpersonal skills

Strong organizational abilities

Multitasking

Customer service passion

Tools

Reservation management systems (e.g., OpenTable)

Job description

A vibrant restaurant on Lake Wylie seeks a Restaurant Host to be the first point of contact for guests. Responsibilities include greeting guests, managing reservations, and ensuring satisfaction. The ideal candidate possesses strong communication and organizational skills, with a passion for customer service. Opportunities for growth and a collaborative work environment are offered. This role requires flexibility to work evenings, weekends, and holidays.