Restaurant Head Server / Floor Supervisor

Sushitokyo; New York (NY); On-site; USD 50,000 - 70,000; Full time

Job summary

A high-end kosher sushi restaurant in Brooklyn seeks a Floor Manager & Head Server to lead dining room operations. The ideal candidate will ensure exceptional service, manage staff, and maintain high standards while driving sales and guest satisfaction.

Benefits

Competitive salary

Employee discounts

Free food & snacks

Qualifications

• Minimum 3+ years of serving and floor management experience.
• Strong knowledge of sales techniques and guest service standards.

Responsibilities

• Oversee and coordinate dining room operations during shifts.
• Train, mentor, and support the service staff.
• Resolve guest concerns professionally and efficiently.

Skills

Leadership

Communication

Problem Solving

Job description

Benefits:

• Competitive salary
• Employee discounts
• Free food & snacks

**Job Title:** Floor Manager & Head Server - Kosher Sushi Restaurant

**Location:** 627 Kings Highway, Brooklyn, NY 11223 ( Please only apply if you live within 45 minute train or 30 minute drive.)

**About Us:**
We are a high-end kosher sushi restaurant in Brooklyn, known for quality and exceptional dining experiences. We are seeking a skilled and motivated individual to lead our dining room operations, ensuring top-notch service and seamless customer experiences.

**Position Overview:**
As Floor Manager and Head Server, you will take on a dual role, acting as both the lead server and floor manager, driving sales and enhancing guest satisfaction. You will manage the dining room, oversee the service team, and maintain the highest standards in a fast-paced environment. This is a unique opportunity to play a key role in our team, offering high-quality service while providing guests with memorable dining experiences.

**Responsibilities:**

- Oversee and coordinate dining room operations during shifts, ensuring all guests receive prompt and attentive service.
- Lead by example as the head server, demonstrating excellent service skills, upselling techniques, and knowledge of our kosher menu.
- Train, mentor, and support the service staff to maintain our high standards.
- Maintain strong attention to detail, from table settings to overall ambiance.
- Resolve guest concerns professionally and efficiently.
- Manage and coordinate reservations and table assignments.
- Collaborate with the kitchen team to ensure seamless service and communicate customer preferences or special requirements.
- Ensure compliance with kosher dining standards and health/safety regulations.

**Qualifications:**

- Minimum 3+ years of serving and floor management experience in high-end or fast-paced restaurant environments.
- Strong knowledge of sales techniques and guest service standards.
- Ability to work late nights and weekends with flexible scheduling.
- Excellent leadership, communication, and interpersonal skills.
- Proven track record of successfully managing dining rooms and service teams.
- Attention to detail, ability to multitask, and problem-solving skills.

**Benefits:**

- Competitive salary with potential for growth.
- Opportunity to work in a unique, high-quality kosher dining environment.
- A supportive team that values excellence and teamwork.

If you are passionate about hospitality, possess excellent leadership and sales skills, and want to be part of a high-quality dining experience, we’d love to hear from you!

**To Apply:**
Please submit your resume along with a brief cover letter highlighting your relevant experience and why you’re a great fit for this role.