Restaurant Growth Leader: Profit, People & Service

BK We Pay; Hondo (TX); On-site; USD 50,000 - 65,000; Full time

Job summary

ADP, Inc. in Converse, TX is seeking a Restaurant General Manager to oversee daily restaurant operations, drive profitability, guest satisfaction, and people development. The role directs a team of an Assistant Manager, Hourly Shift Coordinators, and Team Members (20-45 employees).

The RGM reports to the District Manager and holds primary accountability for the restaurant’s P&L while driving sales through proactive guest service and operations management.

Responsibilities

• Has primary accountability for the restaurant P&L and actively manages towards desired financial outcomes
• Reviews key P&L lines to increase profitability for the restaurant
• Drives sales through proactive guest service, people development & operations management
• Motivates and directs team members to exceed guest expectations with accurate, friendly, and fast service
• Manages the guest experience through operations and timely response to Guest issues
• Identifies and interacts with the community to engage the prospective guest and execute local marketing
• Leads the restaurant’s recruitment and selection process to build and retain an effective restaurant team
• On-boards new team members by training and guiding them through the certification process
• Inspires the restaurant team by effectively managing individual and team recognition programs
• Provides coaching and feedback to Team Members, Shift Coordinators, and Assistant Managers to increase the restaurant team’s capabilities
• GUEST and PEOPLE sections summarize day-to-day guidance and leadership responsibilities

Job description

ADP, Inc. in Converse, TX is seeking a Restaurant General Manager to oversee daily restaurant operations, drive profitability, guest satisfaction, and people development. The role directs a team of an Assistant Manager, Hourly Shift Coordinators, and Team Members (20-45 employees).

The RGM reports to the District Manager and holds primary accountability for the restaurant’s P&L while driving sales through proactive guest service and operations management.