General Manager

ADP, Inc.; Hondo (TX); On-site; USD 50,000 - 65,000; Full time

Job summary

ADP, Inc. in Converse, TX is seeking a Restaurant General Manager to oversee daily restaurant operations, drive profitability, guest satisfaction, and people development. The role directs a team of an Assistant Manager, Hourly Shift Coordinators, and Team Members (20-45 employees).

The RGM reports to the District Manager and holds primary accountability for the restaurant’s P&L while driving sales through proactive guest service and operations management.

Responsibilities

• Has primary accountability for the restaurant P&L and actively manages towards desired financial outcomes
• Reviews key P&L lines to increase profitability for the restaurant
• Drives sales through proactive guest service, people development & operations management
• Motivates and directs team members to exceed guest expectations with accurate, friendly, and fast service
• Manages the guest experience through operations and timely response to Guest issues
• Identifies and interacts with the community to engage the prospective guest and execute local marketing
• Leads the restaurant’s recruitment and selection process to build and retain an effective restaurant team
• On-boards new team members by training and guiding them through the certification process
• Inspires the restaurant team by effectively managing individual and team recognition programs
• Provides coaching and feedback to Team Members, Shift Coordinators, and Assistant Managers to increase the restaurant team’s capabilities
• GUEST and PEOPLE sections summarize day-to-day guidance and leadership responsibilities

Job description

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General Manager

Full Time Converse, TX, US

2 days ago Requisition ID: 1135

Salary Range: $50,000.00 To $65,000.00 Annually

The Restaurant General Manager is the executive leader of the restaurant focused on profitability, guest, people and operations. The RGM has overall responsibility for managing the daily operations of a single restaurant. The RGM operates under the direction of the District Manager and directly manages a team of an Assistant Manager, Hourly Shift Coordinators and Team Members (20-45 employees).

Summary Of Responsibilities::

• Has primary accountability for the restaurant P&L and actively manages towards desired financial outcomes
• Reviews key P&L lines to increase profitability for the restaurant
• Drives sales through proactive guest service, people development & operations management

GUEST

• Motivates and directs team members to exceed guest expectations with accurate, friendly, and fast service in
• a clean facility
• Manages the guest experience through operations and timely response to Guest issues
• Problem solves guest feedback systems to determine root-causes and develops action plans to address
• issues
• Identifies and interacts with the community to engage the prospective guest and execute local marketing
• initiatives

PEOPLE

• Leads the restaurant’s recruitment and selection process to build and retain an effective restaurant team
• On-boards new team members by training and guiding them through the certification process
• Inspires the restaurant team by effectively managing individual and team recognition programs
• Provides coaching and feedback to Team Members, Shift Coordinators, and Assistant Managers to increase
• the restaurant team’s capabilities and raise restaurant performance