Restaurant GM: Profit-Driven Leader in Fast-Paced Ops

APPLEGREEN USA CENTRAL SERVICES LLC; Columbia (SC); On-site; USD 52,000 - 80,000; Full time

Job summary

APPLEGREEN USA CENTRAL SERVICES LLC, in South Carolina as a Burger King operator, seeks a Restaurant General Manager to lead daily operations, focusing on profitability, guest satisfaction, and people development.

The GM will manage P&L, drive sales through service excellence, coach staff, schedule shifts, and ensure compliance with brand standards in a fast-paced environment. This is a full-time position at a SC location.

Qualifications

• Must be at least eighteen (18) years of age.
• Strong understanding of P&L management and drivers of restaurant profitability.
• Ability to prioritize own and others’ work and time to meet deadlines and objectives.
• Demonstrated leadership skills and understanding of guest service principles.
• Available to work flexible schedule including days, evenings, weekends and holidays to meet the needs of the business.
• Ability to work long and/or irregular shifts as needed, for proper functioning of the restaurant.
• Comfortable working in a fast-paced environment.
• Ability to interact in a positive and professional manner with guests and co-workers.
• 1-2 years of quick service restaurant experience, management preferred.
• Previous supervisory experience required.

Responsibilities

• The GM has overall responsibility for managing the daily operations of a single restaurant.
• Has primary accountability for the restaurant profit and loss (P&L) and actively manages towards desired financial outcomes.
• Drives sales through proactive guest service, people development and operations management
• Motivates and directs team members to exceed guest expectations with accurate, friendly, and fast service in a clean facility.
• Enhance guest experience by developing a prompt action plan to address and resolve any guest issues or concerns.
• Identifies and interacts with the community to engage prospective guest and execute on local marketing initiatives.
• Inspires the restaurant team by effectively managing individual and team recognition programs.
• Provides coaching and feedback to all direct reports to increase the restaurant team’s capabilities and raise restaurant performance.
• Manages restaurant labor using optimal Manager staffing and Team Member scheduling.
• Enforces compliance with government regulations, employment laws and BKC policies while upholding operational and brand standards.
• Performs duties of the Assistant Manager and Hourly Shift Supervisor when necessary

Skills

P&L management

Leadership

People development

Scheduling

Guest service

Time management

Interpersonal communication

Flexible schedule

Supervisory experience

Restaurant experience

Education

High School Diploma or GED

Tools

Microsoft Teams

Excel

Outlook

Job description

APPLEGREEN USA CENTRAL SERVICES LLC, in South Carolina as a Burger King operator, seeks a Restaurant General Manager to lead daily operations, focusing on profitability, guest satisfaction, and people development.

The GM will manage P&L, drive sales through service excellence, coach staff, schedule shifts, and ensure compliance with brand standards in a fast-paced environment. This is a full-time position at a SC location.