Restaurant GM: Lead Team, Elevate Guest Experience

KF; Rawsonville (MI); On-site; USD 90,000 - 130,000; Full time

Job summary

KF is seeking a Restaurant General Manager in Michigan to lead overall restaurant performance, guest experiences, and team development. The role focuses on driving metrics, maintaining food quality and cleanliness, and building a strong, collaborative KFC family culture.

As a franchise-operated restaurant, you will own operations, mentor staff, and partner with senior leaders to move the business forward while delivering exceptional guest service.

Qualifications

• Must have strong leadership and people-management skills.
• Excellent customer service and guest experience focus.
• Ability to train and onboard new team members.
• Ownership mindset and accountability for restaurant results.
• Collaborative mindset to work with other leaders.

Responsibilities

• Own restaurant success metrics and lead team to goals.
• Lead guest experiences with a clean restaurant and fresh meals.
• Grow and mentor the KFC family through training and onboarding new team members.
• Lead communications of team goals, promotions, and business updates.
• Inspire a positive, collaborative family environment.
• Partner with other Restaurant General Managers and Area Leaders to grow the business.

Skills

Leadership

Customer service

Team mentoring

Training & onboarding

Operations management

Communication

Problem solving

Job description

KF is seeking a Restaurant General Manager in Michigan to lead overall restaurant performance, guest experiences, and team development. The role focuses on driving metrics, maintaining food quality and cleanliness, and building a strong, collaborative KFC family culture.

As a franchise-operated restaurant, you will own operations, mentor staff, and partner with senior leaders to move the business forward while delivering exceptional guest service.