Restaurant Assistant Manager: Lead Guest Experience

KF; Michigan; On-site; USD 42,000 - 54,000; Full time

Job summary

KFC is seeking an Assistant Manager in Michigan to partner with the General Manager and drive restaurant performance. You will lead a high-energy team, ensure the guest experience remains excellent, and uphold cleanliness and food quality standards.

You will grow and mentor staff through hands-on training and onboarding, while communicating goals and updates to keep the operation aligned with brand expectations. This role requires a strong, customer-focused leader in a fast-paced setting.

Qualifications

• Experience leading a fast-paced restaurant team.
• Strong customer service focus and standards.
• Ability to train and develop team members.
• Experience hiring and onboarding new staff.

Responsibilities

• Partner with the Restaurant General Manager on success metrics and lead the restaurant team to reach goals.
• Own the guest experience, ensuring friendly interactions, a clean restaurant, and hot & fresh meals.
• Grow and mentor the team through training and hiring initiatives.
• Effectively communicate goals, promotions, and business updates to the team.

Skills

Leadership

Customer service

Training

Hiring/onboarding

Job description

KFC is seeking an Assistant Manager in Michigan to partner with the General Manager and drive restaurant performance. You will lead a high-energy team, ensure the guest experience remains excellent, and uphold cleanliness and food quality standards.

You will grow and mentor staff through hands-on training and onboarding, while communicating goals and updates to keep the operation aligned with brand expectations. This role requires a strong, customer-focused leader in a fast-paced setting.