Restaurant GM: Lead Team, Elevate Experience & Profits

Express Employment Professionals – Hawaii; Honolulu (HI); On-site; USD 75,000 - 95,000; Full time

Job summary

Express Employment Professionals – Hawaii seeks a hands-on General Manager to lead daily restaurant operations in Honolulu. The role focuses on driving sales, profitability, and guest satisfaction while developing a high-performing team in a fast-paced setting.

You will oversee service quality, maintain safety and cleanliness, resolve guest concerns, and implement improvements based on feedback to elevate overall restaurant performance.

Qualifications

• 3+ years of restaurant management experience.
• Experience managing and developing teams.
• Strong understanding of restaurant operations, labor, and food cost control.
• Experience with POS systems and restaurant management software.

Responsibilities

• Oversee all daily restaurant operations.
• Drive sales, profitability, and operational performance.
• Ensure exceptional quality, service, and cleanliness standards.
• Maintain a safe, compliant, and guest-focused environment.
• Create memorable customer experiences that build loyalty.
• Resolve guest concerns professionally and effectively.
• Review customer feedback and implement service improvements.
• Lead by example in hospitality and customer service.

Skills

Restaurant management

Team development

Customer service

Tools

POS systems

Restaurant management software

Job description

Express Employment Professionals – Hawaii seeks a hands-on General Manager to lead daily restaurant operations in Honolulu. The role focuses on driving sales, profitability, and guest satisfaction while developing a high-performing team in a fast-paced setting.

You will oversee service quality, maintain safety and cleanliness, resolve guest concerns, and implement improvements based on feedback to elevate overall restaurant performance.