Restaurant GM | Lead Talent, Elevate Service, Grow Profits

Taco Bell; Cranston (RI); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Competitive pay

Bonus potential

Vacation & PTO

Scholarship programs

Career advancement

Medical benefits from day 1

Wellness programs

401k plan

Employee discounts

Free meals

Job summary

Taco Bell in Cranston, RI is seeking a Restaurant General Manager to lead a dynamic team, hire and train crew, and uphold the brand’s gold-standard customer experience. RGMs work a 50-hour week and drive performance through people development and strong coaching.

You’ll recruit, onboard, mentor Assistant Managers and Team Members, manage budgets, analyze P&L, and implement training and rewards programs while keeping operations compliant with health and food safety standards.

Qualifications

• 5 years in restaurant or retail management with a strong track record in people management.
• Proven ability to improve performance based on P&L analysis.
• Proficient with digital tools and platforms.
• Exceptional communication skills, including written, verbal, and interpersonal.
• Solid understanding of restaurant maintenance programs.
• Champions Taco Bell's culture and values, with a focus on Equity, Inclusion and Belonging.
• Experienced in recognizing and motivating teams, with a successful track record in people development.
• Skilled in recruiting top talent and training both high and under-performing employees.
• Adaptable to change and experienced in supporting change management.
• Adheres to corporate policies and Occupational Health and Food Safety standards.

Responsibilities

• Recruit, onboard, and conduct orientations for top Team Members and Shift Leads, ensuring a strong, well-prepared team.
• Develop a comprehensive training plan, mentoring Assistant Managers, Shift Leaders, and Team Member Trainers, and overseeing the execution of all training and development initiatives.
• Recognize and reward outstanding Team Member performance regularly, while fostering a culture of equity, inclusion, and belonging.
• Address and resolve conflicts promptly, maintaining a positive work environment.
• Personally engage with customers, swiftly resolving any issues to ensure a positive experience.
• Strategically schedule staff to optimize customer service, coach the management team on the CHAMPS standards, and lead product rollout meetings to ensure successful implementation.
• Analyze the restaurant's financial performance, manage the budget, and develop strategies to maximize profitability without compromising the customer experience.
• Stay informed about competitors and aim to exceed their standards in all aspects, including digital presence and loyalty programs.

Skills

People management

P&L analysis

Digital tools

Communication skills

Recruiting

Training & development

Change management

Restaurant maintenance

Brand & culture

Tools

Digital platforms

Job description

Taco Bell in Cranston, RI is seeking a Restaurant General Manager to lead a dynamic team, hire and train crew, and uphold the brand’s gold-standard customer experience. RGMs work a 50-hour week and drive performance through people development and strong coaching.

You’ll recruit, onboard, mentor Assistant Managers and Team Members, manage budgets, analyze P&L, and implement training and rewards programs while keeping operations compliant with health and food safety standards.