Restaurant GM: Lead Profit & Guest Experience

Fazoli's; O’Fallon (MO); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental & Vision

Bonus Potential

Free Meals while Working*

Tuition Reimbursement/ GED Assistance

Life Insurance

Short & Long Term Disability

Direct Deposit

Referral Bonus

Tenure Recognition

Holiday Pay (Thanksgiving & Christmas)

Opportunity for Advancement

Sick Pay

Uniforms

Vacation

Company Match 401k

Employee Assistance Program (ComPsych)

Unity Care

Company Chaplain

Job summary

Fazoli's in Missouri is seeking an experienced General Manager to lead restaurant operations, drive guest satisfaction, and optimize financial performance. You will manage staff, uphold food safety standards, and collaborate with corporate partners on promotions.

The GM will supervise scheduling, training, and performance coaching while focusing on profitability, quality, and a positive workplace culture.

Qualifications

• 3–5 years of experience in restaurant management.
• Proven leadership in fast-paced casual settings.
• Strong customer service and guest-relations skills.

Responsibilities

• Lead, develop, and motivate the management team and staff to achieve goals and maintain service standards.
• Oversee day-to-day operations, ensuring food quality, safety, and guest satisfaction.
• Manage costs, budgets, and KPIs to drive profitability and growth.
• Ensure exceptional customer service and resolve complaints promptly.
• Collaborate with marketing and community teams for local promotions and events.
• Oversee inventory control, supplier relations, and waste reduction.

Skills

Leadership

Team management

Customer service

Financial acumen

Problem solving

Time management

Communication

Job description

Fazoli's in Missouri is seeking an experienced General Manager to lead restaurant operations, drive guest satisfaction, and optimize financial performance. You will manage staff, uphold food safety standards, and collaborate with corporate partners on promotions.

The GM will supervise scheduling, training, and performance coaching while focusing on profitability, quality, and a positive workplace culture.