Restaurant GM: Lead Ops, Service & Growth

Happy Corner Hospitality Group (Motek); New York (NY); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Weekly pay

Growth opportunities

401k savings

Medical/dental/vision insurance

Employee discounts

Job summary

Motek, part of Happy Corner Hospitality, seeks an experienced General Manager to lead daily restaurant operations, front- and back-of-house teams, and uphold brand standards.

You will drive guest experiences, financial performance, and a positive culture by coaching managers, optimizing scheduling, controlling costs, and spearheading growth initiatives in a fast-paced environment in New York.

Qualifications

• Minimum of five (5) years of leadership experience in high-volume restaurant operations.
• Degree in hospitality, business, or equivalent professional experience preferred.
• Demonstrated knowledge of service standards, guest experience, and regulatory compliance, with ability to enforce policies.
• Proven experience managing budgets, labor, inventory, and operating costs to achieve financial goals.
• Ability to plan staffing, scheduling, and team productivity while maintaining exceptional service standards.
• Strong organizational skills and multitasking in a fast-paced environment.
• Effective communicator with a collaborative leadership style.
• Experience with marketing, sales initiatives, and strategies to increase revenue is a plus.

Responsibilities

• Oversee day-to-day restaurant operations, ensuring smooth front- and back-of-house performance.
• Lead and mentor floor managers and staff.
• Maintain service at the highest quality standards.
• Develop and implement risk management and mitigation strategies.
• Track corporate mandates and daily reports.
• Analyze staffing needs and create staffing plans.
• Interview, screen, and recruit applicants.
• Coach management to maximize performance.
• Ensure team performance including morale and productivity.
• Monitor expenses and operational activities.
• Assist in setting and tracking sales forecasts and profitability.
• Report to C-suite on sales and key issues.
• Drive sales growth through marketing initiatives and staff incentives.
• Manage revenues, COS, labor, and operating cash flow.
• Review monthly P&L and act on variances.

Skills

Leadership

Operations management

Budgeting

Staffing

Guest service

Marketing initiatives

Communication

Bilingual

Education

Hospitality or Business degree

Tools

POS systems

Scheduling software

Inventory management

Excel

Job description

Motek, part of Happy Corner Hospitality, seeks an experienced General Manager to lead daily restaurant operations, front- and back-of-house teams, and uphold brand standards.

You will drive guest experiences, financial performance, and a positive culture by coaching managers, optimizing scheduling, controlling costs, and spearheading growth initiatives in a fast-paced environment in New York.