Restaurant GM - Lead Ops & Guest Experience (Bonuses)

Gecko Hospitality (Corporate); Omaha (NE); On-site; USD 80,000 - 90,000; Full time

Job summary

Gecko Hospitality (Corporate) in Omaha, Nebraska is seeking a Restaurant General Manager to lead daily operations, inspire FOH/BOH teams, and drive guest satisfaction. The role partners with the Area Manager to uphold high service standards and financial performance.

You will manage labor and food costs, enforce health and safety guidelines, and execute promotions to drive sales and profitability. This full-time position offers a competitive salary with bonuses.

Qualifications

• 2+ years of progressive management experience in a high-volume restaurant or hospitality environment.
• Proven track record of improving guest satisfaction scores and team retention.
• Strong understanding of restaurant financial metrics, including COGS, labor percentages, and inventory management.
• Excellent communication, conflict-resolution, and leadership skills.
• Current ServSafe or equivalent food safety management certification.
• Ability to work flexible hours, including nights, weekends, and holidays.

Responsibilities

• Direct daily restaurant operations to ensure seamless coordination between kitchen, bar, and dining room.
• Assist in recruiting, training, and scheduling staff; conduct performance evaluations.
• Engage on the floor to ensure 100% guest satisfaction and handle concerns promptly.
• Support labor and food cost controls; manage inventory counts and vendor receiving.
• Enforce strict adherence to food safety guidelines and sanitation standards.
• Educate staff on menu updates, seasonal features, and promotions to drive sales.
• Track daily performance metrics and prepare shift reports for the management team.

Skills

Operations Management

Team Leadership

Guest Experience

Financial Acumen

Food Safety

Job description

Gecko Hospitality (Corporate) in Omaha, Nebraska is seeking a Restaurant General Manager to lead daily operations, inspire FOH/BOH teams, and drive guest satisfaction. The role partners with the Area Manager to uphold high service standards and financial performance.

You will manage labor and food costs, enforce health and safety guidelines, and execute promotions to drive sales and profitability. This full-time position offers a competitive salary with bonuses.