Restaurant GM: Lead Operations & Guest Experience

DENNY'S RESTAURANTS; Galloway Township (NJ); On-site; USD 75,000 - 95,000; Full time

Job summary

DENNY'S RESTAURANTS is seeking a General Manager to lead overall restaurant operations, staff management, and guest satisfaction initiatives. The role emphasizes achieving controllable profit, implementing brand standards, and driving guest counts through marketing activities.

The position requires strong hospitality leadership and the ability to train and coach managers and hourly staff, ensuring compliance with all regulations and company policies.

Qualifications

• Experience managing restaurant operations and staff.
• Track record in guest satisfaction and hospitality.
• Ability to analyze financial and operational reports to meet goals.
• Ability to implement corporate initiatives and marketing promotions.

Responsibilities

• Oversee restaurant operations with responsibility for guest service, brand standards execution and employee training.
• Direct activities to achieve controllable profit and flow-thru goals by managing controllable costs.
• Ensure timely implementation of corporate initiatives and promotions and coach staff through development plans.
• Develop and execute local store marketing to drive sales and guest counts.
• Maintain compliance with health, safety and brand standards; resolve issues with Area Leader and HR as needed.

Job description

DENNY'S RESTAURANTS is seeking a General Manager to lead overall restaurant operations, staff management, and guest satisfaction initiatives. The role emphasizes achieving controllable profit, implementing brand standards, and driving guest counts through marketing activities.

The position requires strong hospitality leadership and the ability to train and coach managers and hourly staff, ensuring compliance with all regulations and company policies.