Restaurant GM: Lead Operations & Growth

Dairy Queen; Big Spring (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Dairy Queen is seeking a qualified restaurant leader to oversee all aspects of the operation, including financial performance, product production, inventory, personnel, sales and marketing, and guest service.

You will enforce company standards, develop staff, manage schedules, respond to customer needs, and partner with local community organizations to grow sales while achieving location game plans.

Qualifications

• Experience leading a full-service restaurant operation.
• Strong leadership and people development skills.
• Ability to manage P&L, inventory, labor, and controllables.

Responsibilities

• Oversees and manages all areas of restaurant and makes final decisions on matters of importance.
• Ensures that all PRIDE systems and routines are incorporated into day-to-day operations.
• Responsible for the development and achievement of the restaurant's game plan by working with their DM.
• Ensures guest service in all areas meets company standards.
• Responds to customer complaints and takes prompt action to resolve issues.
• Works with local chamber and schools to increase restaurant sales.
• Staffs, trains and develops assistant managers and hourly employees, and conducts performance reviews.
• Manages schedules to ensure proper staffing for all day parts and volumes.
• Manages restaurant P&L to optimize profit and controls COGS, labor, and controllables.

Job description

Dairy Queen is seeking a qualified restaurant leader to oversee all aspects of the operation, including financial performance, product production, inventory, personnel, sales and marketing, and guest service.

You will enforce company standards, develop staff, manage schedules, respond to customer needs, and partner with local community organizations to grow sales while achieving location game plans.