Restaurant GM — Lead Guest Experience & Team Growth

Scotts Valley-Mt Hermon McDonald's

Scotts Valley (CA)

On-site

USD 46,000 - 83,000

Full time

5 days ago
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Benefits offered by this job

Competitive pay
Employee discounts
Free meals
Paid vacation
Tuition reimbursement
Educational assistance
Training opportunities
Advancement opportunities

Job summary

Scotts Valley-Mt Hermon McDonald's in Scotts Valley, CA is seeking a General Manager to lead daily restaurant operations, guest experience, food production, and crew performance. This role requires strong leadership, staffing, onboarding, budgeting, inventory control, and adherence to food safety standards in a fast-paced environment.

The GM will drive excellence in service, manage costs, recruit and develop staff, and ensure a safe, high-quality dining experience for customers.

Qualifications

  • Leadership experience required to guide team performance.
  • Strong customer service mindset and guest focus.
  • Experience in hiring, onboarding and staff development.
  • Proven ability to manage inventory and costs.
  • Commitment to food safety practices and standards.

Responsibilities

  • Lead restaurant operations including food production and guest experience.
  • Direct and develop crew and management teams to meet standards.
  • Oversee recruiting, onboarding and staffing processes.
  • Monitor performance, provide coaching and ensure safety protocols.

Skills

Leadership
Team management
Customer service
Hiring & onboarding
Inventory management
Budgeting
Food safety

Education

HSD/GED preferred

Job description

Scotts Valley-Mt Hermon McDonald's in Scotts Valley, CA is seeking a General Manager to lead daily restaurant operations, guest experience, food production, and crew performance. This role requires strong leadership, staffing, onboarding, budgeting, inventory control, and adherence to food safety standards in a fast-paced environment.

The GM will drive excellence in service, manage costs, recruit and develop staff, and ensure a safe, high-quality dining experience for customers.

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