Restaurant GM: Lead Guest Experience & Team Growth

Blaze Pizza; Bowie (MD); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive wages

Flexible scheduling

Employee benefits

Job summary

Blaze Pizza in Bowie, MD seeks a General Manager to lead operations, guest service, and team development in a fast-paced setting. You will drive daily performance, manage staffing, and ensure adherence to Blaze’s standards across all areas of the restaurant.

The role emphasizes training, leadership, and accountability to achieve the business plan while delivering the Blaze experience to guests.

Qualifications

• Must lead by example to deliver Blaze’s guest-focused service model.
• Develop and mentor team members to meet performance standards.
• Coordinate with operations to achieve business plan objectives.
• Ensure compliance with safety, labor, and brand standards.

Responsibilities

• Ensure guest satisfaction and a positive guest service experience.
• Train and develop employees using the Blaze Training Method.
• Develop and execute the restaurant's business plan, including staffing and local marketing.
• Ensure compliance with labor laws, safety policies, and ADA requirements.
• Oversee daily operations and maintain Blaze standards across all shifts.

Skills

Guest satisfaction

Leadership

Training & development

Communication

Education

Blaze Training Program Certification

21+ years of age

Job description

Blaze Pizza in Bowie, MD seeks a General Manager to lead operations, guest service, and team development in a fast-paced setting. You will drive daily performance, manage staffing, and ensure adherence to Blaze’s standards across all areas of the restaurant.

The role emphasizes training, leadership, and accountability to achieve the business plan while delivering the Blaze experience to guests.