Restaurant GM: Lead Guest Experience & Ops

Iron Hill Brewery; Lancaster (Lancaster County); On-site; USD 60,000 - 80,000; Full time

Job summary

Iron Hill Brewery is seeking a General Manager to lead the Lancaster location. This role involves overseeing all operations, managing staff development, ensuring exceptional guest experiences, and achieving financial goals. The ideal candidate will have strong leadership skills, experience in restaurant management, and a commitment to high standards of service and operation. Additional skills in financial management and proficiency in Microsoft Office are required. Join our team to cultivate a professional and positive work environment where excellence is paramount.

Qualifications

• Ability to obtain and maintain ServSafe Manager Certification.
• Strong leadership skills and experience managing restaurant operations.
• Proficient in Microsoft Office and operational systems.

Responsibilities

• Lead and develop all managers and staff.
• Oversee daily restaurant operations and maintain quality standards.
• Manage financial performance, including budgets and profitability.

Skills

Strong leadership and team development skills

Experience managing restaurant operations and staff performance

Excellent verbal and written communication skills

Ability to navigate restaurant operational systems

Strong organizational and time management skills

Education

ServSafe Manager Certification

Valid driver’s license

Tools

Microsoft Office (Excel, Word, Outlook)

Job description

Iron Hill Brewery is seeking a General Manager to lead the Lancaster location. This role involves overseeing all operations, managing staff development, ensuring exceptional guest experiences, and achieving financial goals. The ideal candidate will have strong leadership skills, experience in restaurant management, and a commitment to high standards of service and operation. Additional skills in financial management and proficiency in Microsoft Office are required. Join our team to cultivate a professional and positive work environment where excellence is paramount.