Restaurant GM: Lead Culture, Ops & Growth

GOLD STAR; Cincinnati (OH); On-site; USD 95,000 - 130,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, vision

401k

Generous PTO

Bonus potential

Growth opportunities

Job summary

GOLD STAR in Cincinnati is seeking a General Manager to lead restaurant operations with a focus on culture, guest service, and team development. You will drive performance across budgeting, safety, and daily hospitality to deliver outstanding experiences.

You’ll mentor staff, build team engagement, and act as the face of the brand in the local community, aligning with Gold Star’s values and mission.

Qualifications

• Entrepreneurial spirit and initiative evident across leadership roles.
• Outstanding people leadership capabilities and coaching skills.
• Strong communication and customer relations abilities are essential.
• Capacity to multi-task and balance competing priorities while staying organized.

Responsibilities

• Culture Builder – foster a positive, collaborative store culture.
• People Leadership – interview, onboard, train, schedule, coach, engage, develop crew.
• Operations – manage productivity, quality, and food safety.
• Financial Management – oversee sales growth, labor, COGS, expenses, profitability.
• Customer Relations – ensure exceptional guest experiences and lasting relationships.
• Community Ambassador – build strong local presence and positive PR.

Skills

Entrepreneurial Spirit

People Leadership

Strong Communication

Multi-tasking

Time Management

Customer relations

Job description

GOLD STAR in Cincinnati is seeking a General Manager to lead restaurant operations with a focus on culture, guest service, and team development. You will drive performance across budgeting, safety, and daily hospitality to deliver outstanding experiences.

You’ll mentor staff, build team engagement, and act as the face of the brand in the local community, aligning with Gold Star’s values and mission.