Restaurant GM — Growth, Culture & Ops Leader

Pizza Hut; Johnson City (TN); On-site; USD 75,000 - 95,000; Full time

Job summary

Pizza Hut in Johnson City, TN seeks an experienced Restaurant General Manager (RGM) to drive financial and operational performance by empowering the team and delivering exceptional guest experiences.

You will oversee all store operations, manage P&L, hire and develop leaders, maintain safety and quality standards, and partner with district and field teams to grow sales while upholding Pizza Hut brand values.

Qualifications

• Oversee staff and operations with an entrepreneurial mindset.
• Own and promote positive restaurant culture and employee experience.
• P&L management responsibility for the store.

Responsibilities

• Oversee All Staff and Operations in Your Restaurant with an Entrepreneurial Mindset
• Hire, Train, Build a Bench of Shift Leaders and Team Members in Restaurant
• Own and Promote Positive Restaurant Culture and Employee Experience (Live Life Unboxed!)
• Maintain Excellent Customer Service Standards
• Enforce and Follow Pizza Hut Service Principles
• Responsible for Oversight and Execution of All Store Inventory, Forecasting, Scheduling Processes
• Ensure All Teams Members Have Tools and Knowledge Necessary for Success
• Partner with Field Marketing Manager and Director of Field Compliance to Grow Sales
• Develop a Store Team that Has High Customer Satisfaction Results
• Ensure Restaurant Meets/Exceeds All Brand Standards and Processes
• Work with District Manager to Keep Facility Up to Standard and in Good Repair
• Responsible for Restaurant P&L Management
• Evaluate and Improve Operational and Financial Performance of Restaurant
• Communicate Company Initiatives and Programs to Restaurant Teams
• Own the Career Development and Performance Management Process for Restaurant Team
• Expert Knowledge and Utilization of Pizza Hut Provided Tools (Hutlink, Learning Zone, Pizzapedia)
• Executes all Pizza Hut Provided Training Material and Courses
• Follows Up with Store Teams
• Compliant with All Laws and Regulations
• Ensures a Safe Work Environment is Provided in Restaurant
• Maintains a Clean, Organized Restaurant That Meets All Health and Safety Regulations
• Demonstrate Trade Area Knowledge
• Manage and Maintain Positive Vendor Relationships
• Brand Steward for Pizza Hut Brand
• Maintain Restaurant Calendar
• Manages and adheres to Handbook and Policies
• Effectively Communicates and Executes Company Initiatives by Managing Performance of Restaurant Team
• Maintains Professional Image and Highly Ethical Conduct as Representative of Tasty Hut, LLC
• Exhibit Tasty Hut, LLC Core Values and Work Daily to Fulfill Mission and Vision
• Other Duties as Assigned
• Training/Requirements.Be A Customer Maniac! - All Roles
• ServSafe Certified
• Lead On! Shift Leader
• MSM Course 10
• Proficient at Microsoft Office
• Lead On! General Manager and Computer basics
• Reliable Transportation
• Communicate, Give Feedback
• Valid Driver's License and Car Insurance Required
• Adhere to GM Schedule Requirements (Peak Hours)
• Motor Vehicle Record Check

Education

MSM Course 10

Tools

Hutlink

Learning Zone

Pizzapedia

Job description

Pizza Hut in Johnson City, TN seeks an experienced Restaurant General Manager (RGM) to drive financial and operational performance by empowering the team and delivering exceptional guest experiences.

You will oversee all store operations, manage P&L, hire and develop leaders, maintain safety and quality standards, and partner with district and field teams to grow sales while upholding Pizza Hut brand values.