Restaurant GM: Build Elite Team & Drive Growth

Taco Bell; Franklin (MA); On-site; USD 55,000 - 80,000; Full time

Benefits offered by this job

Competitive pay

Bonus potential

Paid time off

Free meals

Career advancement

Medical benefits from day 1

401k retirement plan

Discounts

Earth commitment

Job summary

The Taco Bell Restaurant General Manager leads a dynamic team, recruiting and training top talent to deliver unforgettable guest experiences. You’ll build a culture that reflects corporate values and guides crew toward promotions and careers.

You’ll oversee hiring, training plans, scheduling, and daily operations, while monitoring financials to maximize profitability without compromising customer service. Must fit the CHAMPS standards and standards.

Qualifications

• 5 years of restaurant/retail management experience.
• Assist with P&L management by following cash control procedures, maintaining inventory, managing labor, and reviewing financial reports.
• Ensure all employees receive proper training and resources.
• Champion Taco Bell's culture and values, promoting equity, inclusion, and belonging in the restaurant.
• Lead efforts in individual and team recognition, collaboration, and motivation.
• Identify and recruit exceptional talent, supporting the GM in the hiring process.
• Possess strong communication skills for conducting performance appraisals, taking disciplinary action, and motivating and training employees.
• Adhere to corporate policies, procedures, and Occupational Health and Food Safety standards.

Responsibilities

• Recruit, onboard, and conduct orientations for top Team Members and Shift Leads, ensuring a strong, well-prepared team.
• Develop a comprehensive training plan, mentoring Assistant Managers, Shift Leaders, and Team Member Trainers, and overseeing the execution of all training and development initiatives.
• Recognize and reward outstanding Team Member performance regularly, while fostering a culture of equity, inclusion, and belonging.
• Address and resolve conflicts promptly, maintaining a positive work environment.
• Personally engage with customers, swiftly resolving any issues to ensure a positive experience.
• Strategically schedule staff to optimize customer service, coach the management team on the CHAMPS standards, and lead product rollout meetings to ensure successful implementation.
• Analyze the restaurant's financial performance, manage the budget, and develop strategies to maximize profitability without compromising the customer experience.
• Stay informed about competitors and aim to exceed their standards in all aspects, including digital presence and loyalty programs.

Skills

Leadership

Team management

Communication

Training

Job description

The Taco Bell Restaurant General Manager leads a dynamic team, recruiting and training top talent to deliver unforgettable guest experiences. You’ll build a culture that reflects corporate values and guides crew toward promotions and careers.

You’ll oversee hiring, training plans, scheduling, and daily operations, while monitoring financials to maximize profitability without compromising customer service. Must fit the CHAMPS standards and standards.