Restaurant General Manager: Profit & People Leader

Burger King; Alamogordo (NM); On-site; USD 60,000 - 75,000; Full time

Job summary

Burger King in Alamogordo, NM is seeking a Restaurant General Manager to lead daily operations, drive profitability, and deliver outstanding guest experiences. You will manage a team of 20-45 employees, develop staff, and ensure compliance with brand standards.

The RGM oversees P&L, schedules, guest service, and local marketing initiatives, while collaborating with the district manager to maintain high performance, training, and a safe, welcoming restaurant environment.

Qualifications

• Must be at least eighteen (18) years of age.
• High School Diploma or GED required.
• 1-2 years of previous restaurant management experience
• Strong understanding of P&L management & drivers of restaurant profitability
• Ability to prioritize own and others' work and time to meet deadlines and objectives
• Demonstrated leadership skills
• Demonstrated understanding of guest service principles
• Available to work evenings, weekends, and holidays
• Ability to work long and/or irregular shifts as needed, for the proper functioning of the restaurant

Responsibilities

• Has primary accountability for the restaurant P&L and actively manages towards desired financial outcomes
• Reviews key P&L lines to increase profitability for the restaurant
• Drives sales through proactive guest service, people development & operations management
• Motivates and directs team members to exceed guest expectations with accurate, friendly, and fast service in a clean facility
• Manages the guest experience through operations and timely response to Guest issues
• Problem solves guest feedback systems to determine root-causes and develops action plans to address issues
• Identifies and interacts with the community to engage the prospective guest and execute local marketing initiatives
• Leads the restaurant's recruitment and selection process to build and retain an effective restaurant team
• On-boards new team members by training and guiding them through the certification process
• Inspires the restaurant team by effectively managing individual and team recognition programs
• Provides coaching and feedback to Team Members, Shift Coordinators, and Assistant Managers to increase the restaurant team's capabilities and raise restaurant performance
• Manages restaurant labor using optimal Manager staffing and Team Member scheduling
• Enforces compliance with government regulations, employment laws, and BKC policies
• Ensures that restaurant upholds operational and brand standards
• Performs duties of the Assistant Manager & Hourly Shift coordinator when necessary

Skills

Leadership

P&L management

Guest service

Time management

Education

High School Diploma or GED

Job description

Burger King in Alamogordo, NM is seeking a Restaurant General Manager to lead daily operations, drive profitability, and deliver outstanding guest experiences. You will manage a team of 20-45 employees, develop staff, and ensure compliance with brand standards.

The RGM oversees P&L, schedules, guest service, and local marketing initiatives, while collaborating with the district manager to maintain high performance, training, and a safe, welcoming restaurant environment.