Restaurant General Manager - Lead Team & Guest Experience

Chick-fil-A; Mebane (NC); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Uniform and shoe allowance

Paid time off Health insurance

401(k) matching

Employee discount

Free online college education

Job summary

Chick-fil-A Mebane seeks a General Manager to lead the team, shape culture, and oversee operations, costs, and guest satisfaction.

The GM balances strategic leadership with hands-on execution to drive profitability and exceptional guest experiences in a fast-paced, high-volume restaurant.

This role requires 5+ years of GM experience, a Bachelor’s degree, and proven ability to coach others, manage labor and inventory, and maintain standards.

Qualifications

• Leadership, communication, financial literacy, problem-solving, and time management are essential.
• Emotional intelligence helps motivate teams and maintain composure under pressure.
• Bachelor's degree required.
• 5+ years of GM experience in high-volume restaurant.
• Prior Chick-fil-A or similar leadership experience preferred.

Responsibilities

• Oversee daily restaurant operations and lead the team to deliver fast, accurate service and hospitality.
• Bridge between ownership, leadership, and team members.
• Ensure compliance with health, safety, and labor regulations.
• Analyze performance data and adjust strategies.
• Manage labor, inventory, and food costs.
• Oversee daily operations and service standards.
• Lead and develop all leadership.
• Build and maintain systems for consistency across day parts.
• Assist in recruitment to staff according to restaurant growth.

Skills

Leadership

Communication

Financial literacy

Problem-solving

Time management

Emotional intelligence

Integrity

Servant leadership

Education

Bachelor's degree

Job description

Chick-fil-A Mebane seeks a General Manager to lead the team, shape culture, and oversee operations, costs, and guest satisfaction.

The GM balances strategic leadership with hands-on execution to drive profitability and exceptional guest experiences in a fast-paced, high-volume restaurant.

This role requires 5+ years of GM experience, a Bachelor’s degree, and proven ability to coach others, manage labor and inventory, and maintain standards.