Restaurant General Manager - Lead, Grow & Delight Guests

ZippyApp Talentral Corp.; San Jose (CA); On-site; USD 41,000 - 55,000; Full time

Benefits offered by this job

Bonus/Incentive Program

Paid Time Off

401k retirement plan

Medical, Dental, & Vision Insurance

Leadership Training and Development

Opportunities for Career Advancement

Free Employee Meals

Paid Sick Leave

Scholarships

Job summary

Chick-fil-A First Street is hiring a Restaurant General Manager to lead daily operations, mentor team members, and drive exceptional guest experiences in a fast-paced setting.

The role emphasizes leadership, training, and budget management, with opportunities for upward progression within the franchise. A strong candidate will foster a safe, inclusive, and high-performing environment.

Qualifications

• Bachelor's Degree or related experience.
• 2+ years of restaurant management experience.
• Proven leadership experience and ability to thrive in team-based settings.
• Proven ability to drive business results in a restaurant environment.
• Strong critical thinking and problem solving skills.
• Ability to work in a fast-paced and dynamic environment.
• Strong ability to assess and develop talent.
• Excellent communication and leadership skills.
• High attention to detail, thoroughness and accuracy.
• Self motivated with ability to take initiative.
• Strong ability to build relationships and collaborate effectively.
• Track record of creating an inclusive, collaborative and fun working environment.
• Lift 20lb-50lbs.
• Proficiency in a language other than English is a plus.
• ServSafe Manager Certification.
• Ability to manage multiple priorities, projects and deliverables effectively.

Responsibilities

• Create exciting and engaging environment by upholding restaurant’s vision and standards.
• Generate new ideas to improve restaurant experience.
• Train and manage team members to engage with customers and ensure they have a great restaurant experience.
• Stay informed on new menu items/market initiatives and share knowledge with restaurant's team and customers to drive sales results.
• Lead and executes company management initiatives, to develop restaurant leaders/managers for career progression.
• Manage annual reviews, participates in hiring decisions, and identifies opportunities to maintain high retention.
• Approve schedules and manages budget.
• Create engaging environment by upholding Chick-fil-A's First Street vision and setting the example of being business minded and customer focused.
• Partner with teams to ensure restaurants follow visual cleanliness & food safety guidelines.
• Resolves operational and customer issues.
• Cash Management
• Inventory control cost
• Safety & Security Compliance
• Open Availability, to work most Fridays and Saturdays, as well as during peak holiday seasons, is required.

Skills

Leadership

Team management

Communication

Problem solving

Attention to detail

Initiative

Relationship building

Inclusive culture

Education

Bachelor's Degree or related experience

Job description

Chick-fil-A First Street is hiring a Restaurant General Manager to lead daily operations, mentor team members, and drive exceptional guest experiences in a fast-paced setting.

The role emphasizes leadership, training, and budget management, with opportunities for upward progression within the franchise. A strong candidate will foster a safe, inclusive, and high-performing environment.