Restaurant General Manager - Lead Team, Elevate Guest Experience

Dunkin'; Manhattan (KS); On-site; USD 48,000 - 62,000; Full time

Job summary

Dunkin' is seeking a Restaurant Manager in Manhattan, KS to lead a high-energy team and deliver outstanding guest experiences. You will ensure brand standards, recipes, and systems are followed while managing cost controls and staffing to meet demand.

Responsibilities include coaching staff, driving sales, and maintaining a guest-focused culture. Prior leadership in hospitality or retail is preferred, with basic computer and financial skills to support daily operations.

Qualifications

• Basic computer skills
• Fluent in spoken and written English
• Basic math and financial management
• Previous leadership experience in retail, restaurant or hospitality
• College Degree preferred

Responsibilities

• Lead restaurant team meetings and deliver training to staff
• Ensure brand standards, recipes and systems are followed
• Create guest-focused culture and drive guest satisfaction
• Review guest feedback and implement action plans to improve
• Monitor inventory and manage weekly labor schedule
• Control costs and manage cash handling per franchisee policies
• Recruit, hire, onboard and develop team members
• Coach staff to drive sales and profitability

Skills

Analytical skills

Team player

Time management

Problem solving

Training & development

Guest focus

Motivation

Education

Leadership experience in retail/restaurant/hospitality

College degree preferred

Job description

Dunkin' is seeking a Restaurant Manager in Manhattan, KS to lead a high-energy team and deliver outstanding guest experiences. You will ensure brand standards, recipes, and systems are followed while managing cost controls and staffing to meet demand.

Responsibilities include coaching staff, driving sales, and maintaining a guest-focused culture. Prior leadership in hospitality or retail is preferred, with basic computer and financial skills to support daily operations.