Restaurant General Manager: Lead Ops, Service & Profit

Captain D's LLC; Charlotte (NC); Hybrid; USD 60,000 - 75,000; Full time

Job summary

Captain D's LLC in Charlotte is seeking a General Manager to oversee daily restaurant operations, drive guest satisfaction, and ensure profitability at a franchise location. You will lead the team, uphold food quality and cleanliness, and coach staff.

The role requires previous restaurant or retail leadership experience and a valid driver’s license. Schedule is demanding: 54+ hours per week, including evenings and weekends, with a focus on staffing, costs, and guest service.

Qualifications

• Restaurant or retail leadership experience required.
• Valid driver’s license required.

Responsibilities

• Lead team operations and performance.
• Maintain guest satisfaction and high service standards.
• Oversee cleanliness, safety, and food quality.
• Manage costs and administrative tasks.
• Hire, train, and coach team members.

Skills

Leadership

Guest service

Driver's license

Job description

Captain D's LLC in Charlotte is seeking a General Manager to oversee daily restaurant operations, drive guest satisfaction, and ensure profitability at a franchise location. You will lead the team, uphold food quality and cleanliness, and coach staff.

The role requires previous restaurant or retail leadership experience and a valid driver’s license. Schedule is demanding: 54+ hours per week, including evenings and weekends, with a focus on staffing, costs, and guest service.