General Manager

Captain D's LLC; Charlotte (NC); Hybrid; USD 60,000 - 75,000; Full time

Job summary

Captain D's LLC in Charlotte is seeking a General Manager to oversee daily restaurant operations, drive guest satisfaction, and ensure profitability at a franchise location. You will lead the team, uphold food quality and cleanliness, and coach staff.

The role requires previous restaurant or retail leadership experience and a valid driver’s license. Schedule is demanding: 54+ hours per week, including evenings and weekends, with a focus on staffing, costs, and guest service.

Qualifications

• Restaurant or retail leadership experience required.
• Valid driver’s license required.

Responsibilities

• Lead team operations and performance.
• Maintain guest satisfaction and high service standards.
• Oversee cleanliness, safety, and food quality.
• Manage costs and administrative tasks.
• Hire, train, and coach team members.

Skills

Leadership

Guest service

Driver's license

Job description

# General ManagerCharlotte (403)## Job DescriptionWhat makes Captain D’s a great place to work?It’s our people! We understand that our employees are our greatest asset.We are committed to developing and empowering our people, providing a stable, safe and enjoyable work environment for everyone to achieve their greatest potential. And our culture proves it.As a General Manager at Captain D’s, you’ll be the head of daily operations — leading the team, driving guest satisfaction, and ensuring profitability. You’ll foster a welcoming environment, uphold food quality and cleanliness standards, and support team development. Previous restaurant or retail leadership experience is required. A valid driver’s license is also necessary.Key Responsibilities:* Lead team operations and performance* Maintain guest satisfaction and high service standards* Oversee cleanliness, safety, and food quality* Manage costs and administrative tasks* Hire, train, and coach team membersSchedule:* 54+ hours/week, includes evenings/weekendsApply now to become a Captain D's General Manager.We are looking forward to adding you as the newest member of our family.***\*\*This is a franchise owned location.\*\****