Restaurant General Manager - Lead Ops & Guest Experience

Captain D's LLC; Matthews (NC); On-site; USD 60,000 - 90,000; Full time

Job summary

Captain D's LLC in Matthews, NC is seeking a General Manager to lead daily restaurant operations, drive guest satisfaction, and ensure profitability. You will oversee team performance, food quality, safety standards, and cost management while coaching staff.

Franchise-owned location requiring prior restaurant or retail leadership and a valid driver's license. Schedule is 54+ hours/week, including evenings and weekends.

Qualifications

• Leadership required for daily restaurant operations.
• Experience in restaurant or retail leadership is required.
• Strong focus on guest satisfaction, food quality and safety.

Responsibilities

• Lead team operations and performance.
• Maintain guest satisfaction and high service standards.
• Oversee cleanliness, safety, and food quality.
• Manage costs and administrative tasks; hire, train and coach staff.

Skills

Leadership

Restaurant management

Job description

Captain D's LLC in Matthews, NC is seeking a General Manager to lead daily restaurant operations, drive guest satisfaction, and ensure profitability. You will oversee team performance, food quality, safety standards, and cost management while coaching staff.

Franchise-owned location requiring prior restaurant or retail leadership and a valid driver's license. Schedule is 54+ hours/week, including evenings and weekends.