Restaurant General Manager: Lead Ops & Profit

DeVita & Hancock Hospitality; Allentown (Lehigh County); On-site; USD 75,000 - 110,000; Full time

Job summary

DeVita & Hancock Hospitality seeks a General Manager in Allentown, PA to lead daily restaurant operations and drive financial performance. You will ensure guest satisfaction, uphold brand standards, and supervise both FOH and BOH teams to deliver exceptional hospitality.

The role requires at least 5 years of GM leadership in a high-volume setting, strong P&L experience, and ServSafe certification. Flexibility for evenings, weekends, and holidays is expected.

Qualifications

• Minimum 5 years of General Manager experience in a high-volume, full-service restaurant.
• Strong understanding of restaurant financials, including P&L, labor, and food cost management.
• Experience leading both FOH and BOH operations.
• Proficient with POS, scheduling, inventory, and reporting systems.
• ServSafe Certification required.
• Hospitality, business, or related degree preferred; equivalent experience accepted.
• Flexible schedule including nights, weekends, and holidays.

Responsibilities

• Oversee all daily restaurant operations.
• Ensure consistent execution of service, hospitality, food quality, and cleanliness standards.
• Maintain a strong presence on the floor and support all departments.
• Communicate company goals and operational expectations to the management team.
• Drive operational improvements and efficiencies.
• Manage restaurant P&L performance.
• Monitor sales, labor, food cost, comps, voids, and operating expenses.
• Create schedules that align with sales volume and labor goals.
• Review financial reports and take corrective action when needed.

Skills

General Manager experience

Financial management

FOH & BOH leadership

POS and inventory systems

ServSafe certification

Leadership

Education

Hospitality or business degree (preferred)

Tools

POS systems

Scheduling software

Inventory software

Job description

DeVita & Hancock Hospitality seeks a General Manager in Allentown, PA to lead daily restaurant operations and drive financial performance. You will ensure guest satisfaction, uphold brand standards, and supervise both FOH and BOH teams to deliver exceptional hospitality.

The role requires at least 5 years of GM leadership in a high-volume setting, strong P&L experience, and ServSafe certification. Flexibility for evenings, weekends, and holidays is expected.