Restaurant General Manager — Lead Ops & Guest Satisfaction

Dunkin' Donuts; Copiague (NY); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Completive Weekly Pay

2 Weeks Paid Time Off

Employee Meals

Monthly Bonus - Earn up to 10% of Mont

Medical and Dental Insurance with

AFLAC Accident, Short Term Disability

Cell Phone Reimbursement

Job summary

Dunkin' Donuts franchisee in Copiague, NY is seeking a General Manager to oversee daily operations, recruit and develop staff, and ensure quality service and cleanliness. The role emphasizes leadership, coaching, and driving guest satisfaction in a fast-paced food-service environment.

The ideal candidate has food service experience; Serve Safe certification is a plus. Strong financial acumen and people management are essential for success.

Qualifications

• Experience in food service is required.
• Strong leadership and team development skills.
• Excellent communication with staff and guests.
• Serve Safe certification is a plus.

Responsibilities

• Lead operational Excellence across the store.
• focus on 100% Guest Satisfaction.
• Develop and train team members.
• Achieve financial goals like sales projections.
• Coach and motivate staff with effective communication.

Skills

Leadership

Customer Service

Team Development

Communication

Job description

Dunkin' Donuts franchisee in Copiague, NY is seeking a General Manager to oversee daily operations, recruit and develop staff, and ensure quality service and cleanliness. The role emphasizes leadership, coaching, and driving guest satisfaction in a fast-paced food-service environment.

The ideal candidate has food service experience; Serve Safe certification is a plus. Strong financial acumen and people management are essential for success.