Restaurant General Manager: Lead Ops & Guest Experience

Leeann Chin, Inc.; BLOOMINGTON, Northern (MN, KY); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Leeann Chin, Inc. is seeking a General Manager to lead daily restaurant operations, drive sales and profitability, and develop team members and managers to deliver an exceptional guest experience.

You will supervise staffing, training, food quality and safety, manage labor, inventory and costs, and uphold brand standards while creating a positive, inclusive, performance‑driven culture that supports operational excellence.

Qualifications

• Minimum 2 years GM experience in restaurant or similar operations.
• Strong leadership, communication, coaching and conflict-resolution skills.
• Experience managing front-of-house and back-of-house operations.
• Proven ability to manage financial performance including sales and costs.
• ServSafe certification preferred or ability to obtain.

Responsibilities

• Oversee daily restaurant operations across front-of-house and back-of-house execution.
• Manage profit and loss performance, including sales growth, labor, food cost, and expenses.
• Review results, identify trends, and implement action plans to improve operations.
• Ensure consistent execution of company standards, procedures, and brand expectations.
• Support local marketing and community engagement to grow sales and brand awareness.

Skills

Leadership

People Management

P&L / Financial acumen

Operations management

Communication

Team development

Education

High School Diploma or GED

Experience in hospitality or restaurant management preferred

Tools

POS systems

Job description

Leeann Chin, Inc. is seeking a General Manager to lead daily restaurant operations, drive sales and profitability, and develop team members and managers to deliver an exceptional guest experience.

You will supervise staffing, training, food quality and safety, manage labor, inventory and costs, and uphold brand standards while creating a positive, inclusive, performance‑driven culture that supports operational excellence.