Restaurant General Manager — Lead Operations & Team Growth

Dunkin'; Palos Township (IL); Sur place; USD 36 000 - 44 000; Plein temps

Avantages offerts par ce poste

Salary 40K+

Bonus opportunities

Paid training

Health insurance

Career growth

Résumé du poste

Dunkin' is seeking a General Manager to lead daily operations of a Dunkin' Donuts restaurant, delivering exceptional guest service, profitability, and team development in the Tyler, Kilgore, Southwest Troup, Arlington and Troup areas. You will ensure brand standards, safety, and sanitation while fostering a positive work environment.

You will recruit, train, and schedule staff, analyze sales and costs, manage inventory and cash handling, and drive revenue growth through continuous improvement

Responsabilités

• Oversee all daily restaurant operations, including opening and closing procedures
• Ensure consistent execution of brand standards and policies
• Monitor food quality, speed of service, and guest satisfaction
• Maintain cleanliness, sanitation, and safety standards throughout the restaurant
• Ensure compliance with health department regulations and company procedures
• Recruit, hire, train, and develop crew members and shift leaders
• Create employee schedules based on business needs and labor goals
• Coach and motivate employees to achieve performance expectations
• Conduct performance evaluations and provide ongoing feedback
• Foster a positive, team-oriented work culture
• Manage inventory, food costs, labor costs, and overall profitability
• Analyze sales reports and implement strategies to drive revenue growth
• Control waste and minimize operational costs
• Ensure accurate cash handling and deposit procedures
• Deliver exceptional guest experiences and resolve customer concerns promptly
• Build relationships with regular guests and maintain a welcoming environment
• Ensure team members provide friendly, fast, and accurate service
• Complete required paperwork, reports, and payroll tasks
• Monitor equipment maintenance and coordinate repairs as needed
• Ensure compliance with all employment laws and company policies

Description du poste

Dunkin' is seeking a General Manager to lead daily operations of a Dunkin' Donuts restaurant, delivering exceptional guest service, profitability, and team development in the Tyler, Kilgore, Southwest Troup, Arlington and Troup areas. You will ensure brand standards, safety, and sanitation while fostering a positive work environment.

You will recruit, train, and schedule staff, analyze sales and costs, manage inventory and cash handling, and drive revenue growth through continuous improvement