Restaurant General Manager — Lead Operations & Growth

Wild Wing Cafe, Inc.; Eufaula (AL); On-site; USD 72,000 - 88,000; Full time

Job summary

Wild Wing Cafe, Inc. is seeking a skilled General Manager to oversee restaurant operations in Columbus, GA.

You will lead the team, drive guest experience, and ensure financial discipline while upholding brand standards. Responsibilities include supervising front- and back-of-house teams, managing budgets and vendor relations, developing staff through training, executing marketing promotions, and maintaining safety and regulatory compliance.

Qualifications

• Strong leadership and organizational skills for effective staff and operations management.
• Excellent communication and interpersonal skills for staff coordination and customer interactions.
• Financial acumen to manage budgets, analyze reports, and drive profitability.
• Customer service orientation to guarantee a positive guest experience.
• Knowledge of industry trends, food and beverage operations, and regulatory compliance.

Responsibilities

• Operational Management: Supervise front-of-house and back-of-house staff, coordinate with kitchen teams, and uphold service quality standards by developing operational policies and procedures.
• Financial Oversight: Manage budgets, monitor sales, analyze profitability, and implement revenue-increasing strategies while controlling expenses.
• Staff Leadership and Development: Recruit, train, mentor, and schedule staff, conduct performance reviews, and ensure service standards and high morale are maintained.
• Customer Service: Monitor customer satisfaction, handle complaints, gather feedback, and cultivate relationships with patrons.
• Inventory and Supplier Management: Manage inventory levels, order supplies, negotiate with vendors, and implement strategies for waste reduction and optimized stock rotation.
• Marketing and Promotions: Develop marketing strategies, plan events and promotions, utilize social media, and enhance visibility to attract and retain customers.
• Compliance and Safety: Ensure adherence to health, safety, sanitation regulations, local laws, and company policies to maintain a safe environment for staff and guests.

Job description

Wild Wing Cafe, Inc. is seeking a skilled General Manager to oversee restaurant operations in Columbus, GA.

You will lead the team, drive guest experience, and ensure financial discipline while upholding brand standards. Responsibilities include supervising front- and back-of-house teams, managing budgets and vendor relations, developing staff through training, executing marketing promotions, and maintaining safety and regulatory compliance.