Restaurant General Manager — Lead Growth & Guest Experience

Harri; Dover (DE); On-site; USD 70,000 - 90,000; Full time

Job summary

Cape King Franchise in Delaware is seeking a Restaurant General Manager to lead a high-performing location, focusing on profitability, guest service, people development, and daily operations. You will oversee a team of managers and hourly staff to deliver exceptional experiences and drive growth.

The role requires hands-on leadership, P&L accountability, and the ability to schedule and manage labor while upholding brand standards and compliance.

Qualifications

• Must be at least 18 years old and capable of managing a team.
• Experience leading a restaurant or fast-food environment.
• Strong understanding of P&L drivers and profitability.

Responsibilities

• Own the restaurant's profit and loss and drive targeted financial results.
• Direct and motivate staff to deliver fast, friendly service.
• Lead recruitment, training, coaching, and performance management.
• Schedule labor to optimize coverage and control costs.
• Ensure compliance with regulations and brand standards.

Skills

P&L management

Leadership

Guest service

Staff scheduling

Operations management

Team development

Problem solving

Communication

Customer focus

Regulatory compliance

Education

High School Diploma or GED

2 years of college preferred

Job description

Cape King Franchise in Delaware is seeking a Restaurant General Manager to lead a high-performing location, focusing on profitability, guest service, people development, and daily operations. You will oversee a team of managers and hourly staff to deliver exceptional experiences and drive growth.

The role requires hands-on leadership, P&L accountability, and the ability to schedule and manage labor while upholding brand standards and compliance.