Chick-fil-A Restaurant General Manager

ZippyApp - Recruitment Marketing; San Jose (CA); On-site; USD 41,328 - 55,104; Full time

Benefits offered by this job

Bonus/Incentive Program

Paid Time Off

401k retirement plan

Medical, Dental, & Vision Insurance

Leadership Training and Development

Free Employee Meals

Paid Sick Leave

Remarkable Scholarships

Job summary

Chick‑fil‑A at First Street is seeking a Restaurant General Manager to oversee operations and drive business results. The role involves managing staff, ensuring high customer service standards, and fostering a collaborative team environment. Ideal candidates have a Bachelor’s Degree, 2+ years of management experience, and strong leadership skills.

The position offers a starting hourly rate of $30.00, bonuses, benefits such as paid time off, and opportunities for advancement.

Qualifications

• 2+ years of restaurant management experience.
• Proven ability to drive business results in a restaurant environment.
• High attention to detail, thoroughness, and accuracy.

Responsibilities

• Oversee all aspects of restaurant operations.
• Build a strong leadership team.
• Manage annual reviews and hiring decisions.

Skills

Leadership experience

Critical thinking

Customer service

Team collaboration

Problem solving

Education

Bachelor’s Degree or related experience

Tools

ServSafe Manager Certification

Job description

Company Description

Chick‑fil‑A is a leader in the fast‑food industry and is known for its commitment to excellent food, beverages, and hospitality. Chick‑fil‑A at First Street celebrated its grand opening in August 2012, becoming the first restaurant in the Bay Area. We are proud of our history here and the impact we've had on the community since then. At Chick‑fil‑A First Street, you will discover a safe and supportive atmosphere designed to cultivate both technical proficiencies and interpersonal skills, fostering holistic personal development. We aspire to serve as your initial gateway into the workforce, and we eagerly anticipate collectively enhancing our business insight. Site: http://www.chick‑fil‑a.com/firststreet

Job Description

Chick‑fil‑A at First Street Restaurant General Managers hold a unique position, overseeing all aspects of our multi‑million dollar restaurant, including people, products, business, and operations. Your role is vital in building a strong leadership team that consistently delivers Gold Standard customer service and effectively drives business results. This includes the full spectrum of HR responsibilities—recruiting, training, developing, and retaining both part‑time and full‑time staff. Open Availability, to work most Fridays and Saturdays, as well as during peak holiday seasons, is required. Please note that Chick‑fil‑A is closed on Sundays.

Responsibilities

• Create exciting and engaging environment by upholding restaurant’s vision and standards
• Generate new ideas to improve restaurant experience
• Train and manage team members to engage with customers and ensure they have a great restaurant experience
• Stay informed on new menu items/market initiatives and share knowledge with restaurant's team and customers to drive sales results
• Leads and executes company management initiatives, to develop restaurant leaders/managers for career progression
• Manage annual reviews, participate in hiring decisions, and identify opportunities to maintain high retention
• Approves schedules and manages budget
• Creates engaging environment by upholding Chick‑fil‑A's First Street vision and setting the example of being business minded and customer focused
• Partners with teams to ensure restaurants follows visual cleanliness & food safety guidelines
• Resolve operational and customer issues
• Cash Management
• Inventory control cost
• Safety & Security Compliance

Career Progression

The Restaurant General Manager position includes a 120‑day training and probationary period. Successfully completing this training is the first step toward leadership roles within Chick‑fil‑A at First Street. We strongly believe in promoting from within, and many of our Franchise Owners and Corporate Staff we have developed and/or influenced began their careers in Restaurant Management.

Qualifications

• Bachelor’s Degree or related experience
• 2+ years of restaurant management experience
• Proven leadership experience and ability to thrive in team‑based settings
• Proven ability to drive business results in a restaurant environment
• Strong critical thinking & problem solving skills
• Ability to work in a fast‑paced and dynamic environment
• Strong ability to assess and develop talent
• Excellent communication and leadership skills
• High attention to detail, thoroughness and accuracy
• Self motivated with ability to take initiative
• Strong ability to build relationships and collaborate effectively
• Track record of creating an inclusive, collaborative and fun working environment
• Lift 20lb-50lbs
• Proficiency in a Language other than English is a Plus
• ServSafe Manager Certification
• Ability to manage multiple priorities, projects and deliverables effectively

Benefits

• Bonus/Incentive Program
• Paid Time Off
• 401k retirement plan
• Medical, Dental, & Vision Insurance Available
• Leadership Training and Development
• Opportunities for Career Advancement
• Free Employee Meals
• Paid Sick Leave
• Remarkable Scholarships (range $1000-$25,000)

Compensation

The starting hourly rate for this position is $30.00. The full pay range is $30.00-$40.00 per hour, and your actual salary will be determined by considering your specific skills and years of relevant experience. Please note that this range may be subject to change in the future.