Restaurant General Manager: Lead, Grow & Delight Guests

Wendy's; Charleston (WV); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Paid training program

Vacation and sick leave

Direct deposit

Retention bonus

Growth opportunities

Job summary

Wingstop in Charleston, WV is seeking career-minded managers to lead restaurant teams with a focus on guest experience and operational excellence. You will greet guests, ensure quality service, and resolve issues while driving sales and controlling costs.

The role emphasizes coaching, developing staff, and maintaining brand standards in a fast‑paced environment. Applicants should demonstrate strong leadership, communication, and flexibility to work mornings, evenings, weekends or holidays.

Qualifications

• Strong written and verbal communication skills.
• Initiative and assertiveness.
• Strong interpersonal and conflict resolution skills.
• Strong leadership to manage and motivate a diverse crew.
• Passionate about hospitality and serving the guest.

Responsibilities

• Guest Experience: greet guests promptly, ensure a positive impression, handle inquiries professionally, resolve low-level issues and notify leadership of guest concerns.
• Financial Management: control cash, property, product and equipment; manage labor and food costs.
• Operations Management: maintain standards, communicate maintenance needs, coach and develop team, work with Restaurant Support Center, ensure risk management compliance.

Skills

Leadership

Communication

Conflict Resolution

People Management

Guest Service

Team Development

Flexibility

Hospitality

Job description

Wingstop in Charleston, WV is seeking career-minded managers to lead restaurant teams with a focus on guest experience and operational excellence. You will greet guests, ensure quality service, and resolve issues while driving sales and controlling costs.

The role emphasizes coaching, developing staff, and maintaining brand standards in a fast‑paced environment. Applicants should demonstrate strong leadership, communication, and flexibility to work mornings, evenings, weekends or holidays.