Restaurant General Manager — Lead a Profitable, Customer‑Focused Team

Taco Bell; Memphis (TN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401(k) with company matching

Paid time off

Bonus eligible position

Dental insurance

Health insurance

Vision insurance

Job summary

Taco Bell Corp. seeks a Restaurant General Manager in Memphis, TN to lead daily restaurant operations, collaborate with Assistant and Shift Managers, and drive performance across people, product and profits.

You will own staff hiring and training, oversee financials, and ensure top customer service and food quality. This role requires hands-on leadership and a strong ownership mindset in a fast-paced franchise environment.

Qualifications

• Self-motivated, ambitious and outgoing.
• Excellent team-based leadership skills.
• Excellent customer service, verbal and written communication skills.
• Proven track record of P&L accountability.
• Ability to lead by example and to convey a sense of urgency to staff members concerning all aspects of the business.

Responsibilities

• Ensuring all staff members complete all assigned duties and serve safe, quality food in a friendly manner.
• Ensuring that the restaurant is a safe place for Team Members to work and customers to visit.
• Addressing and resolving customer complaints quickly and professionally.
• Following all cash, security, inventory and labor policies and procedures and ensuring that staff members do the same.
• Handling difficult HR issues as they arise, including disciplinary write-ups and terminations.
• Taking an entrepreneurial "ownership" approach to the management of your restaurant.
• Ensuring that payroll is running smoothly and that all hours are correctly recorded and communicating with the payroll department at our home office.

Skills

Leadership

Team leadership

Customer service

P&L accountability

Communication

Job description

Taco Bell Corp. seeks a Restaurant General Manager in Memphis, TN to lead daily restaurant operations, collaborate with Assistant and Shift Managers, and drive performance across people, product and profits.

You will own staff hiring and training, oversee financials, and ensure top customer service and food quality. This role requires hands-on leadership and a strong ownership mindset in a fast-paced franchise environment.