Restaurant General Manager | Guest Experience Leader

Dine Brands Global; Stone Mountain (GA); On-site; USD 57,000 - 70,000; Full time

Benefits offered by this job

401K Plan

Health, Dental and Vision Options

Paid Time Off

Tuition Reimbursement

Career Advancement

Job summary

Dine Brands Global is seeking an experienced restaurant operations leader to manage daily front and back-of-house activities, ensuring smooth service and guest satisfaction. You’ll drive sales and profitability across our casual dining concepts, aligning with brand standards and company policies.

Candidates should have 2–3+ years in management in casual dining and 5+ years in full-service restaurant management, with strong leadership and communication skills; flexibility for nights, weekends,

Qualifications

• 2–3+ years of management experience in casual dining preferred.
• 5+ years of full-service restaurant management experience preferred.
• Experience teaching and training staff.
• Servsafe or food safety certification preferred.
• Ability to lift up to 50 pounds and travel up to 10%.

Responsibilities

• Operational Management: Manage the daily operations of the restaurant, including front and back of house, to ensure smooth and efficient service.
• Guest Experience: Provide exceptional customer service, address guest concerns, and ensure guest satisfaction.
• Team Management: Recruit, hire, train, and supervise associates, fostering a positive and supportive work environment.
• Financial Performance: Monitor and manage budgets, maintain inventory levels, and ensure compliance with financial procedures.
• Compliance, Quality and Safety: Adhere to policies, food safety standards, and government regulations; maintain quality standards.
• Performance Management: Evaluate associate performance, provide feedback, and develop action plans; participate in MIT program.
• Communication & Goals: Communicate with managers, associates and guests; develop strategies to hit sales and profit objectives.

Skills

Management experience

Casual dining

Staff training

Leadership

Communication

Job description

Dine Brands Global is seeking an experienced restaurant operations leader to manage daily front and back-of-house activities, ensuring smooth service and guest satisfaction. You’ll drive sales and profitability across our casual dining concepts, aligning with brand standards and company policies.

Candidates should have 2–3+ years in management in casual dining and 5+ years in full-service restaurant management, with strong leadership and communication skills; flexibility for nights, weekends,